Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
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Research on the influence of web celebrity live broadcast on consumer's purchase intention - Adjusting effect of web celebrity live broadcast contextualization

  • Zou, Ji-Kai (Dept. of Global Business, Kyonggi University) ;
  • Guo, Han-Wen (Dept. of Global Business, Kyonggi University) ;
  • Liu, Zi-Yang (Dept. of Global Business, Kyonggi University)
  • Received : 2020.05.15
  • Accepted : 2020.06.22
  • Published : 2020.06.30
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Abstract

The purpose of this paper is to explore the influence of the "contextualization" effect of web celebrity live broadcast on the e-commerce platform on consumers' perception of product value, risk and purchase intention. Live in this paper, using Taobao shopping consumers as the research object, the survey method, questionnaire survey is adopted, the form through the questionnaire and distributed network, a live in order to further validation of web celebrity effect of contextualized actual influence on consumer purchase intention, questionnaire design the Likert scale, seven and recycling questionnaire analysis using the statistical software SPSS 23.0 and AMOS 22.0 after processing the data. After determining the reliability and validity of the questionnaire, the exploratory factor analysis was used to verify the hypothesis and calculate the actual adjustment degree of the "contextualization" effect of web celebrity live broadcasting on consumers' purchase intention. The research results of this paper are summarized as follows :(1) consumers' perceived value of products can significantly positively affect their purchase intention, while perceived risk has a significantly negative impact on their purchase intention; (2) consumers' trust and purchase intention to products are regulated by the "contextualization" of web celebrity live broadcast. Specifically, for web celebrity live broadcasting with good "contextualization" effect, the perceived value of consumer products has a positive impact on product trust, which is higher than that of web celebrity live broadcasting with poor "contextualization" effect. In terms of resolving consumers' perceived risks to products, web celebrity live broadcast with good "contextualization" effect is also significantly better than web celebrity live broadcast with poor "contextualization" effect. Based on empirical analysis, this paper concludes that web celebrity live broadcasting will become a new breakthrough for the sustainable growth of the e-commerce industry, and puts forward Suggestions on the e-commerce marketing mode and the transformation of web celebrity live broadcasting industry.

이 논문의 목적은 전자 상거래 플랫폼에서 웹 유명인 생방송의 "컨텍스트 화"효과가 소비자의 제품 가치, 위험 및 구매 의도에 대한 인식에 미치는 영향을 탐구하는 것입니다. 본 논문에 실은 Taobao 쇼핑 소비자를 연구 대상으로 사용, 설문 조사 방법, 설문 조사가 채택되었으며, 설문 및 분산 네트워크를 통한 형태, 소비자 구매에 대한 실제 상황 영향의 웹 유명인 효과에 대한 웹 유명인 효과의 추가 검증을 위해 라이브 의도, 설문지는 데이터 처리 후 통계 소프트웨어 SPSS 23.0 및 AMOS 22.0을 사용하여 리 커트 스케일, 7 및 재활용 설문지 분석을 설계합니다. 설문지의 신뢰성과 타당성을 결정한 후, 탐색 요소 분석을 사용하여 가설을 검증하고 소비자의 구매 의도에 대한 웹 유명 인사 생방송의 "문맥 화"효과의 실제 조정 정도를 계산했습니다. 본 논문의 연구 결과는 다음과 같이 요약된다 : (1) 소비자의 제품에 대한인지 된 가치는 구매 의도에 중대한 영향을 미칠 수있는 반면,인지 된 위험은 구매 의도에 상당히 부정적인 영향을 미친다. (2) 제품에 대한 소비자의 신뢰와 구매 의도는 웹 유명 인사 생방송의 "컨텍스트 화"에 의해 규제됩니다. 특히, "컨텍스트 화"효과가 우수한 웹 유명인 라이브 방송의 경우 소비자 제품의 인지 된 가치는 제품 신뢰에 긍정적 인 영향을 미칩니다. 이는 "컨텍스트 화"효과가 좋지 않은 웹 유명인 라이브 방송의 가치보다 높습니다. 제품에 대한 소비자의인지 된 위험을 해결하는 관점에서, "컨텍스트 화"효과가 우수한 웹 유명인 라이브 방송은 "컨텍스트 화"효과가 낮은 웹 유명인 라이브 브로드 캐스트보다 훨씬 우수합니다. 이 논문은 경험적 분석을 바탕으로 웹 연예인 생방송이 전자 상거래 산업의 지속 가능한 성장을위한 새로운 돌파구가 될 것이며 전자 상거래 마케팅 모드와 웹 연예인 생방송 산업의 변화에 대한 제안을 제시 할 것이라고 결론을 내렸다.

Keywords

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