Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
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Information Adoption on YouTube: Examining the Influence of YouTube Genre

  • Received : 2020.05.28
  • Accepted : 2020.06.22
  • Published : 2020.06.30
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Abstract

In this paper, we propose a model that explains how the quality of YouTube clip and the credibility in YouTuber affect the usefulness of information and attitude of adapting information, based on 'Information Adoption Model' proposed by Sussman and Siegal. Additionally, we investigate the moderating role of YouTube genre in this model. Empirical analysis has shown that both the quality of YouTube clip and the credibility in YouTuber in the entire genre have a significant impact on the usefulness of information, which in turn significantly affects the attitude of information adoption. But only the quality in YouTube clip is found to have a significant impact in the 'information-oriented' genre, whereas, in the 'entertainment-oriented' genre, only the credibility in YouTuber is found to have a significant impact. The findings of our study provide various implications for building a business strategy for using YouTube as an information providing tool.

본 논문에서는 Sussman과 Siegal이 제안한 정보수용모델을 기반으로 유튜브 품질과 유튜버에 대한 신뢰성이 정보의 유용성과 정보수용태도에 어떻게 영향을 미치는지 설명하는 모델을 제안한다. 아울러 본 연구에서는 유튜브 장르가 이 모형 내에서 어떤 조절효과를 갖는지도 살펴본다. 실증분석 결과 전체 장르를 대상으로 조사했을 때 유튜브 품질과 유튜버에 대한 신뢰성 모두가 정보의 유용성에 유의한 영향을 미쳤으며, 이는 다시 정보수용 태도에 유의한 영향을 미치는 것으로 조사되었다. 하지만 정보장르를 대상으로 조사했을 때에는 유튜브 품질만 유의한 영향을 미치는 것으로 나타났고, 유희장르에서는 유튜버에 대한 신뢰성만 유의미한 영향을 미치는 것으로 조사되었다. 이러한 본 연구의 결과는 유튜브를 정보 제공 도구로 활용하는 비즈니스 전략 수립에 대한 다양한 시사점들을 제공하고 있다.

Keywords

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