The Journal of Society for e-Business Studies (한국전자거래학회지)

Society for e-Business Studies (한국전자거래학회)
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A Study on Informatization Performance Management: A Case of Defense Informatization Policy Evaluation

정보화 성과관리방안 연구: 국방정보화 정책평가 사례를 중심으로

  • Lee, Hanjun (College of Business Administration, Myongji University) ;
  • Kim, Sungtae (Management Information Systems at School of Business, Seoul National University, Korea Institute for Defense Analyse)
  • Received : 2019.12.19
  • Accepted : 2020.03.30
  • Published : 2020.05.31
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Abstract

For the visualization of outcome is relatively limited in informatization filed especially, systematic and quantifiable performance management of IT projects and policies is needed. Thus, the government developed its informatization evaluation system and has reinforced it. And Ministry of National Defense (MND) continues to strive for the settlement of the informatization performance evaluation system as well. According to Defense Informatization Law which was legislated in 2011, informatization policies should be assessed annually through informatization policy evaluation system in terms of their enforcement and outcome. However, informatization policy evaluation has not carried out since its pilot enforcement just after the legislation of the law. Hence, we conducted informatization policy evaluation aimed at performance investigation of 31 policies in '14~'18 Defense Informatization Master Plan. We sophisticated the current informatization policy system and we provide guidelines and tools to support the development of performance goal and indicators for each of the policies. Then, the policies were assessed by the evaluation committee we organized for our study, and we analyzed the problems we tackled in the whole process of evaluation and provided proposals for effectiveness enhancement of defense informatization evaluation system. The proposals will be meaningful for performance management in defense informatization sector and in public informatization sector as well.

정보화 분야는 상대적으로 투자 성과를 가시화하기 제한되는 특성을 가진 바, 정보화 추진 성과에 대한 보다 정량적이고 체계적인 검증 노력이 요구된다. 이에 정부에서는 정보화평가 제도를 지속적으로 확대하고 강화시켜왔으며, 국방부에서도 이러한 정부 기조에 맞추어 정보화평가 제도를 발전시켜왔다. 이러한 배경 하에 2011년 제정된 국방정보화법에서는 정책평가 제도를 통하여 국방정보화정책에 대한 시행 여부를 점검하고 그 성과를 관리하도록 명시하고 있다. 하지만 국방정보화 정책평가는 법제화 직후 한 차례 시범평가 실시 이후 시행되지 못하고 있어 제도의 정상적 운영과 더불어, 평가제도 개선 노력이 필요한 상태이다. 이에 본 연구에서는 국방정보화 정책평가 제도의 안착과 지속적인 발전을 위하여 '14~'28 국방정보화기본계획서상의 31개 정책에 대한 평가를 실시하였다. 이를 위해 국방정보화평가 수행을 위한 평가 제도를 개선하여 제반여건을 정비하였고, 현재 부재한 정책별 성과목표와 지표를 수립할 수 있도록 지원도구를 개발하였다. 그리고 평가단을 구성하여 정책별 평가를 수행하고, 정책평가 수행과정에서의 문제점과 시사점을 분석함으로써 국방정보화 정책평가제도의 실효성 제고를 위한 정책제언을 제시하였다. 본 연구의 정책평가 수행과정과 제시한 정책제언은 국방정보화 분야 뿐 아니라 공공분야 정보화 추진 정책에 대한 성과 관리 측면에서 유의미한 사례연구가 될 것으로 판단된다.

Keywords

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