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Identification of Business Process in the Closure Phase of Construction Programs

건설프로그램 종결단계의 업무프로세스 도출

  • Lee, Woo-Yeon (Department of Architectural Engineering, University of Seoul) ;
  • Lee, Seung-Hoon (Strategic Division, Kunwon Engineering CO., LTD.) ;
  • Cha, Yongwoon (Korea Institute of Civil Engineering and Building Technology) ;
  • Hyun, Chang-Taek (Department of Architectural Engineering, University of Seoul)
  • Received : 2020.01.05
  • Accepted : 2020.03.09
  • Published : 2020.03.31

Abstract

Construction program management requires more systematic management than traditional management methods due to the complexity of the project and various stakeholders. In particular, the systematization of closure phase of the process is in urgent need as there is a difference between the owner's expectations and the contractor's deliverables, resulting in delayed handovers, conflicts, frictions, and increased legal disputes. This study identified the process and activities of closure phase through domestic and international literature and case studies for the successful closure of the construction program. Further, the proposed processes and activities were verified through expert verification for appropriateness and the possibility of application to the site. By utilizing the processes and activities proposed in this study, the project aims to overcome the limits of closure phase and improve the satisfaction of the owner, as well as to enhance the global competitiveness of domestic construction companies.

건설 프로그램 관리는 프로젝트의 복잡성과 다양한 이해관계자로 인해 기존의 관리 방식에 비해 좀 더 체계적인 관리가 요구된다. 특히, 최근 종결단계로 갈수록 발주자의 기대와 시공자의 결과물 사이에 차이가 발생하여 인수인계 지연, 갈등과 마찰, 법적 분쟁 증가되고 있어 종결단계 프로세스의 체계화는 절실한 실정이다. 본 연구는 건설프로그램의 성공적인 종결을 위해 국내외 문헌 및 사례조사를 통해 종결단계 프로세스와 업무활동을 제안하였다. 또한 제안된 프로세스와 업무활동을 전문가 검증을 통해서 프로세스 분류의 적정성과 현장 적용가능성에 대해 검증을 하였다. 본 연구에서 제안된 종결단계의 프로세스와 업무활동을 프로그램뿐만 아니라 건설프로젝트 현장에 활용하여 종결단계 업무 한계를 극복하고 발주자의 만족도 향상은 물론 국내 기업의 글로벌 경쟁력 강화에 일조 하고자 한다.

Keywords

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