Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Effects of Job Characteristics, Personal - Organizational Fit and Emotional Labor on Turnover Intention of Nurses in Geriatric Hospitals

요양병원 간호사의 직무특성, 개인-조직 적합성과 감정노동이 이직 의도에 미치는 영향

  • 박미경 (동국대학교 대학원 간호학과) ;
  • 김인홍 (동국대학교 간호학과)
  • Received : 2020.09.29
  • Accepted : 2020.12.20
  • Published : 2020.12.28
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Abstract

This study was conducted to identify the effects of perception of job characteristics, personal-organizational fit and emotional labor on the turnover intention. 228 nurses working in across 11 hospitals in U city participated in this study. Data were analyzed descriptive statistics t-test, one way, ANOVA, Pearson's correlation, and Hierachial Regression analysis. The factors affecting the turnover intention of the subject are the marriage (β=-.106, p=.044), personal-organizational fit (β=-.441, p=.001), emotional labor (β=.318, p<.001) and the three variables could be sufficiently explained by 47.7%. therefore, it is necessary to create an environment where nurses can adapt to their organizations, and to find a way to reduce their emotional labor to decrease nurses's turnover intention.

본 연구는 요양병원의 간호사들을 대상으로 이직 의도에 미치는 영향요인을 확인하여 효율적인 인력 관리 전략을 수립하는데 기초자료를 제공하고자 실시한 연구이다. 자료수집은 2018년 9월 27일부터 10월 10일까지이며 분석대상은 228명이었다. 자료는 기술통계, t-test, ANOVA, Pearson's correlation과 위계적 다중회귀 분석을하였다. 그 결과 대상자의 이직 의도에 영향을 미치는 요인은 기혼자(β=-.106, p=.044), 개인-조직 적합성(β=-.441, p<.001), 감정노동(β=.318, p<.001)으로 분석되었으며, 이 세 변수의 설명력은 47.7%였다. 본 연구결과는 요양병원 간호사들의 이직 의도를 낮추기 위하여 조직에 적응할 수 있는 근무환경을 마련하고, 감정노동을 감소시킬 수 있는 전략 및 프로그램 개발의 기초자료로 활용할 수 있을 것이다.

Keywords

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