Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Influence Factors of Innovation Resistance of Cloud Computing Service: Focus on Small and Medium Enterprises

클라우드 컴퓨팅 서비스의 혁신저항 영향요인: 중소기업을 대상으로

  • Received : 2020.10.19
  • Accepted : 2020.12.20
  • Published : 2020.12.28
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Abstract

The purpose of this study is to investigate the factors influencing the innovation resistance of cloud computing services and to suggest policy alternatives to increase the use of domestic cloud computing services. For this, a survey was conducted on 178 SMEs that introduced cloud computing services with government support. As a result, technostress, CEO informatization leadership and organizational structure concentration had a significant influence on innovation resistance. Therefore, in the future, first, it is necessary to provide user-centered cloud computing services in the direction of reducing technostress. Second, it is necessary to apply cloud computing services through a deeper understanding of the organizational characteristics of each small and medium enterprise. Third, there is a need for advanced security authentication and a compensation system. In order to promote the use of cloud computing services, an environment in which users can safely use should be prepared first.

본 연구는 클라우드 컴퓨팅 서비스의 혁신저항에 영향을 주는 요인을 알아보고, 국내 클라우드 컴퓨팅 서비스 사용을 높이기 위한 정책적 대안을 제시하는데 목적이 있다. 이를 위해 정부지원을 받아 클라우드 컴퓨팅 서비스를 도입한 중소기업 178개사를 설문조사하였다. 그 결과, 테크노스트레스, CEO 정보화 리더십과 조직구조 집권성은 혁신저항에 유의미한 영향을 미쳤다. 따라서 향후에는 첫째, 테크노스트레스를 줄일 수 있는 방향으로 이용자 중심의 클라우드 컴퓨팅 서비스 제공이 필요하다. 둘째, 중소기업별 조직특성에 대한 보다 심도 있는 이해를 통한 클라우드 컴퓨팅 서비스의 적용이 필요하다. 셋째, 보안인증 고도화 및 보상제도가 필요하다. 클라우드 컴퓨팅 서비스 이용을 촉진하기 위해서는 이용자가 안전하게 이용할 수 있는 환경이 우선적으로 마련되어야 할 것이다.

Keywords

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