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Moderating Effect and Mediation Effect of Social Support in the Relationship between Art Therapist's Job Stress and Psychological Burnout

  • Received : 2020.01.14
  • Accepted : 2020.02.05
  • Published : 2020.02.28

Abstract

In this paper, we propose the moderating effects and mediation effects of social support on the relationship between art therapists' job stress and psychological burnout. Based on the previous studies, this study set up four types of variables: 1) independent variable, 2) moderating variable, 3) mediation variable, and 4) dependent variable. Job stress was identified as an independent variable, social support was identified as both a moderating variable and mediation variable, and psychological burnout was identified as a dependent variable. To empirically conduct this study, a total of 200 questionnaires were distributed to art therapists. Consequently, a total of 150 survey responses were collected. The survey results are as follows. First, there were not differences in job stress, psychological burnout, and social support due to personal environmental factors. This included career, employment type and working hours. Second, the result showed a high-level of correlation among job stress, psychological burnout, and social support. Third, social support was found to have a moderating effect on the relationship between the art therapists' job stress and psychological burnout. Forth, social support was found to have a moderating effect on the relationship between the art therapists' job stress and psychological burnout.

본 연구의 목적은 직무스트레스와 심리적 소진과의 관계에 있어 사회적 지지의 조절효과와 매개효과를 실증 분석한 결과를 제시하는 데에 있다. 선행연구를 바탕으로 직무스트레스를 독립변인, 사회적 지지를 조절변인과 매개변인, 심리적 소진을 종속변인으로 하여 연구모형을 설정하고 그 관계와 효과를 검증하였다. 이를 위해 미술치료사를 대상으로 200부의 설문지를 배포하여 최종 150부를 실증분석에 이용하였다. 본 연구의 결과는 다음과 같다. 첫째, 개인 환경적 요인(경력, 고용형태, 근무시간)에 따른 직무스트레스, 심리적 소진, 사회적 지지에 차이를 보이지 않는 것으로 나타났다. 둘째, 직무스트레스, 심리적 소진, 사회적 지지는 변인 간의 높은 상관관계를 보였다. 셋째, 미술치료사의 직무스트레스와 심리적 소진과의 관계에서 사회적 지지는 조절효과를 가지는 것으로 확인되었다. 넷째, 미술치료사의 직무스트레스와 심리적 소진과의 관계에서 사회적 지지는 매개효과를 가지는 것으로 확인되었다.

Keywords

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