Journal of the Korean BIBLIA Society for library and Information Science (한국비블리아학회지)

Korean Biblia Society for Library and Information Science (한국비블리아학회)
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A Study on Infant Caregivers' Library Use Behavior and Factors Affecting Their Revisit and Intention of Recommending Library Visit to Other People: Focusing on Public Library Services in G-City

영유아 보호자의 도서관 이용행태 및 재이용과 추천의사 영향 요인 연구 - G광역시 공공도서관을 중심으로 -

  • 신선아 (전남대학교 대학원 문헌정보학과) ;
  • 이명규 (전남대학교 문헌정보학과)
  • Received : 2020.11.23
  • Accepted : 2020.12.14
  • Published : 2020.12.30
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Abstract

The study examined the behavior of infant's caregivers using public libraries, measured the level of awareness of infant and toddler services in the library to determine the factors affecting their revisit or recommendation of use to others, and examined the impact of such recognition on the use behavior, revisit and willingness to recommend others. The study surveyed 146 caregivers of infants who use four public libraries in Gwangju Metropolitan City on demographic characteristics, library use behavior, level of awareness of library services, library revisit and recommendation to others. Analysis of this survey shows that the factors that influence the caregivers' revisit of the library or their desire to recommend to others through their caregivers' use of the library are the factors that influence the expansion of information data, the stability of space facilities, the accessibility of space facilities, and the ease of participation in programs among the various service factors provided by the library rather than the personal factors of infants and toddlers' caregivers.

이 연구는 영유아 보호자가 공공도서관을 이용하는 행태를 살펴보고, 이들이 재이용하거나 타인에게 이용을 추천하는 데 영향을 미치는 요인을 파악하기 위해 도서관의 영유아 서비스 인식 정도를 측정해보고, 이러한 인식 정도가 도서관의 이용행태, 재이용과 타인 추천 의사에 미치는 영향에 대하여 고찰해보았다. 이 연구는 광주광역시 소재의 공공도서관 4곳을 이용하는 영유아의 보호자 146명을 대상으로 인구통계학적 특성, 도서관 이용행태, 도서관 서비스 인식 정도, 도서관 재이용, 타인에게 추천하는 마음 등에 관한 설문조사를 하였다. 이 설문을 분석해 본 결과, 영유아 보호자의 도서관 이용행태를 통해 그들의 재이용이나 타인에게 추천하려는 마음에 영향을 주는 요인은 영유아 보호자의 개인적인 요인보다는 도서관에서 제공하는 다양한 서비스 요인 중에 정보자료 확충성, 공간시설 안정성, 공간시설 접근용이성, 프로그램 참여용이성 등의 요인이 더 큰 영향을 주고 있음을 확인할 수 있다.

Keywords

References

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