Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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A Study on the Promotion of Online Commerce in Exporting SMEs

수출 중소기업의 온라인상거래 활성화를 위한 연구

  • Jeong, Bok-Hoon (Dept. Of Smart Convergence Consulting, Hansung University) ;
  • Jung, Jin-Teak (Dept. Of Smart Convergence Consulting, Hansung University)
  • Received : 2019.06.03
  • Accepted : 2019.11.20
  • Published : 2019.11.28
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Abstract

The purpose of this study is to derive the necessary factors by conducting a questionnaire survey for SMEs with experience in participating in the online export support business in order to derive the factors that activate SMEs' online marketing. As a result, it was found that the Corporate trade capacity had a positive influence on online marketing utilization, and that the Corporate internal capacity did not have a significant influence on online marketing utilization. Since the consultants' role for export marketing obviously appears to exercise more significant positive effect on online marketing utilization, we can suggest the followings to activate online exports of SMEs. First, more effective efforts are needed to expand the trading capacity to utilize online marketing, and secondly, the export marketing capacity of SMEs needs to be strengthened steadily. In particular, strengthening the capabilities of the trading consultants of participating and performing companies is considered to be an important factor in the use of online marketing by SMEs, we recommend further strengthening each corporate and government policy effort to empower export consultants.

본 연구는 중소기업의 온라인마케팅 활성화요인을 도출하기 위하여 정부의 온라인 수출지원 사업 참여 경험이 있는 중소기업을 대상으로 설문을 실시하여 필요한 요인을 도출하고자 한다. 연구결과 기업의 무역역량은 온라인 마케팅활용에 유의한 정(+)의 영향을 미치는 것으로 나타났으며, 기업의 내부역량은 온라인 마케팅활용에 유의한 영향을 미치지 못하는 것으로 분석 되었고 수출마케팅 컨설턴트의 역할이 온라인마케팅 활용에 보다 중요한 정(+)의 영향을 미치는 것으로 나타났다. 이와 같은 결과를 통해 다음과 같이 중소기업의 온라인 수출 활성화 방안을 제시할 수 있다. 중소기업의 온라인마케팅활용을 위해 첫째, 중소기업의 무역역량 확대. 둘째, 사업수행 기업의 무역컨설팅 역량 확대가 필요하다. 특히, 참여기업 및 수행기업의 무역컨설턴트의 역량을 강화하는 것이 중소기업의 온라인마케팅 활용에 중요한 요소로 판단되며 이를 위한 기업과 정책적 노력이 더해져서 중소기업의 수출확대에 기여 할 수 있기를 기대한다.

Keywords

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