한국문헌정보학회지 (Journal of the Korean Society for Library and Information Science)

한국문헌정보학회 (Korean Society For Library And Information Science)
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페이스북 그룹 게시물 분석을 통한 우울증 관련 주제에 대한 고찰

Investigating Major Topics Through the Analysis of Depression-related Facebook Group Posts

  • 주영준 (성균관대학교 문헌정보학과) ;
  • 김동훈 (성균관대학교 문헌정보학과) ;
  • 이창호 (성균관대학교 문헌정보학과) ;
  • 이용정 (성균관대학교 문헌정보학과)
  • 투고 : 2019.10.09
  • 심사 : 2019.11.19
  • 발행 : 2019.11.30
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초록

본 연구는 소셜 네트워크 서비스인 페이스북에서 우울증 관련 게시물을 분석하여 그 안에서 주로 논의되는 주제를 파악하고자 한다. 구체적으로, 접근 용이성, 개방성 및 익명성 등의 특징을 지니는 페이스북이라는 온라인 커뮤니티에서 사용자들이 다소 민감한 정신적 질환인 우울증에 관하여 어떤 내용을 논의하는지 살펴보고자 한다. 본 연구를 위해 페이스북 데이터 수집에서부터 주제어 추출에 이르기까지의 전반적인 과정을 포함하는 자연어 처리 기반의 데이터 분석 프레임워크를 구현하였다. 구현한 프레임워크를 이용하여, 본 연구는 우울증을 논의하는 페이스북 최대 사용자 그룹에서 최근 1년간 작성한 885개의 게시물을 수집하여 분석하였다. 주제어 추출의 완성도와 정확도를 위해 자동화된 기법과 수동적인 접근법(불용어 제거, 주제어 개수 지정)을 결합하였으며, 이를 통해 주제를 다각도에서 분석하였다. 분석 결과, 사용자들은 우울증 일반, 인간관계, 기분 및 느낌, 우울증 증상, 자살, 의료 참고, 그리고 가족 등에 대한 논의를 주로 하는 것으로 파악되었다.

The study aims to analyze the posts of depression-related Facebook groups to understand major topics discussed by group users. Specifically, the purpose of the study is to identify the topics and keywords of the posts to understand what users discuss about depression. Depression is a mental disorder that is somewhat sensitive in the online community, which is characterized by accessibility, openness and anonymity. The researchers have implemented a natural language-based data analysis framework that includes components ranging from Facebook data collection to the automated extraction of topics. Using the framework, we collected and analyzed 885 posts created in the past one year from the largest Facebook depression group. To derive more complete and accurate topics, we combined both automated and manual (e.g., stop words removal, topic size determination) methods. Results indicate that users discuss a variety of topics including depression in general, human relations, mood and feeling, depression symptoms, suicide, medical references, family and etc.

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