Fire Science and Engineering (한국화재소방학회논문지)

Korean Institute of Fire Science and Engineering (한국화재소방학회)
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The Relationship between Job Satisfaction and Turnover Intention among Fire Protection System Management Workers

소방시설관리업 종사자의 직무만족과 이직의도와의 관계

  • 임경연 (우석대학교 소방방재학과) ;
  • 공하성 (우석대학교 소방방재학과)
  • Received : 2019.10.31
  • Accepted : 2019.11.26
  • Published : 2019.12.31
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Abstract

This study examined job satisfaction among fire protection system management workers in the fire industry and analyzed how job satisfaction affects turnover intention. The results revealed that, among the control variables, including age, rank, academic background, payment, total career, license, and tasks, significant differences in job satisfaction were found in the tasks between groups, while no significant differences in turnover were found in any control variable between groups. Additionally, the results revealed that, among the lower variables of job satisfaction, increased satisfaction with payment and organizational system affected the degree of turnover intention, while work and promotion did not. These results are to be used as data for human management of technicians and for creating alternatives. Future studies are required to establish a reasonable task rotation cycle for raising job satisfaction, to examine the current status of low-cost orders and countermeasures, and to analyze the direction of development of fire protection system management business.

본 연구는 소방산업 중 소방시설관리업 종사자에 대하여 직무만족도를 파악하고 직무만족이 이직의도에 주는 영향에 대하여 분석하였다. 연구결과, 통제변수를 연령, 직급, 학력, 임금, 총 소방경력, 자격증, 담당업무로 하고, 직무만족에 대한 집단 간의 유의미한 차이는 이들 통제변수 중에서 담당업무에서만 있었고, 이직의도에 대한 집단 간의 유의미한 차이는 모든 통제변수에서 없었다. 그리고, 직무만족과 이직의도의 영향을 살펴본 결과 직무만족의 하위변수 중 임금과 조직체계에 대한 만족이 증가함에 따라 이직의도에 부(-)의 영향을 미친 반면에 일 자체와 승진은 영향을 미치지 않음을 알 수 있었다. 연구결과는 기술자 인적관리 및 대안창출의 자료로 활용하고자 한다. 향후 연구과제로 직무만족을 상승시키기 위한 합리적인 보직 순환주기 설정을 위한 연구, 저가수주 현황조사와 대책에 대한 연구, 소방시설관리업 발전방향에 대한 연구가 필요하다.

Keywords

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