Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
권호 표지
DOI QR코드

DOI QR Code

A Study in the Selection Factors of Facility Management(FM) Enterprises Using AHP Analysis

AHP 분석을 활용한 Facility Management(FM) 기업의 선택 요인에 관한 연구

  • Received : 2019.08.23
  • Accepted : 2019.09.25
  • Published : 2019.09.30
Download PDF
⟨ Previous Next ⟩

Abstract

Looking at recent safety accidents in buildings, most of them due to lack of FM expertise, and this is due to human resources. In each all industry areas, some companies are competitive, representational, and leading in the market through long-term expertise and research in their respective fields. In the field of FM industry, some companies offer core-competencies in internal and external innovative building management through competition with others. However, old custom and old management form still exist in the FM field. However, an old custom and old management system still exist in the FM field; it forces cost-cutting and caused by carelessness in technical development competitiveness and safety measures. The government control by safety inspection and facility inspection through legislation of building management, but the management is still weak as a side of in the facility management section due to inspect sth as a mere formality and submit a paper report. These facts exist different kind of usage of the building have a three-party encounter between a building owner, user, and FM enterprises. In this research identify survey, especially building owner (manager)'s choice perception priority for optional factors to choose FM enterprises. Based on this, FM enterprises will be forced to seek a new dimension for better building management. In this light, the purpose of the research is to shape changes in the FM market culture safely and providing better service in building management and understanding building owner's insight through this research's information.

Keywords

References

  1. Ahn, K.S. and Kim, W.S., An Empirical Analysis of Priorities in Employment Center Installation Standards with a Focus on the Analytic Hierarchy Processes of Policy Actors, Journal of Governmental Studies, 2017, Vol. 23, No. 1, pp. 67-93. https://doi.org/10.19067/jgs.2017.23.1.67
  2. Ashworth, S., Tucker, M., Druhmann, C., and Kassem, M., Integration of FM expertise and end user needs in the BIM process using the Employer's Information Requirements (EIR), In Proceedings of CIB World Building Congress, 2016, Vol. 5, pp. 1-12.
  3. Cheon, Y.S. and Park, J.S., A Study on Global Cold Chain Logistics-Hub Determining Factors of Location Based on AHP Analysis-Focus on Fresh Food Product-, Korea Logistics Review, 2017, Vol. 27, No. 6, pp. 59-70.
  4. Chung, Y.-K., A Study on Development Strategy of Korean Hidden Champion Firm Focused on SWOT/AHP Technique Utilizing the Competitiveness Index [Doctoral Dissertation], [Seoul, Korea] : Kangnam University, 2013, 39-41.
  5. Jun, W.M. and Hwang, C.G., A Study on the Impact of the Service Quality of FM on the Customer Satisfaction and Relationship Orientation, The Korean Society of Management Consulting, 2013, Vol. 13, No. 3, pp. 23-45.
  6. Jun, W.M. and Leem, C.S., A Study on the Impact of Safety Culture on Safety Behavior and Management Performance of the Facility Management Company, The Korean Society of Management Consulting, 2018, Vol. 18, No. 2, pp. 195-215.
  7. Kang, M.S., Lee, M.S., Chun, J.Y., and Lim, H.Y., A Study on Performance Evaluation Standard of Office Building and It's Certification, Architectural Institute of Korea, 2003, Vol. 19, No. 3, pp. 39-47.
  8. Kim, C.-G., A Priority Analysis on Corporate Resource Allocation Through Analytic Hierarchy Process, Journal of Korean Regional Development, 2008, Vol. 8, No. 1, p. 113.
  9. Kim, D.H. and Hyun, J.K., Development of Performance Indices for Agro-food Distribution Corporations Based on the AHP Method, Journal of Distribution Science, 2017, Vol. 15, No. 12, pp. 39-44.
  10. Kim, I.H., A study on the Improvement of the Building Property Management System : Based on the Building for Commercial Rental, A doctoral dissertation at the Graduate School of Far Eastern University, 2007, pp. 90-91.
  11. Kim, K.W. and Hyun, S.H., Analysis of Policy Priorities in Local Governments 4th industrial Revolution Response Strategy : Using analysis the method of AHP and IPA, Journal of Korean Association For Local Government Studies, 2018, Vol. 30, No. 4, pp. 57-84.
  12. Kim, S.I., A Study on Direction of Public Development and Facility Management of Local Public Enterprise, Korea Facility Management Association, 2016, Vol. 11, No. 2, pp. 21-28. https://doi.org/10.7466/JKHMA.2016.34.5.21
  13. Kim, Y.J., Shin, E.Y., and Kim, J.H., Suggestion on FM Service for Improving Students' Satisfaction on the University Dorm Facilities, Korea Institute of Educational Facilities, 2016, Vol. 23, No. 2, pp. 11-18.
  14. Kwon, J.W., Efficient Operation and Management of Large-scale Public Project, Architectural Institute of Korea, 2013, Vol. 57, No. 8, pp. 39-44.
  15. Lee, E.J. and Yin, Z.H., A Strategy for Establishing a Logistics Network Between the Republic of Korea and China, Korea International Trade Research Institute, 2017, Vol. 13, No. 3, pp. 713-727.
  16. Lee, I.G., A study on performance factors of the facility management corporate, A doctoral dissertation at the Graduate School of SungKyul University, 2012, pp. 6-28.
  17. Lee, J.H., Oh, M.J., and Jin, C.H., A Study on the Relative Importance of Policy Preventing Gentrification using AHP Method, Korean Association For Housing Policy Studies, 2017, Vol. 25, No. 2, pp. 25-44.
  18. Lin, Y.C., Chen, Y.P., Huang, W.T., and Hong, C.C., Development of BIM execution plan for BIM model management during the pre-operation phase : a case study, Buildings, 2016, Vol. 6, No. 1, p. 8. https://doi.org/10.3390/buildings6010008
  19. Lin, Y.-C., Su, Y.-C., and Chen, Y.-P., Developing mobile BIM/2D bar code-based automated facility management system, The Scientific World Journal, 2014, Vol. 2014, p. 16.
  20. Liu, R. and Issa, R.R.A., Survey : common knowledge in BIM for facility maintenance, Journal of Performance of Constructed Facilities, 2015, Vol. 30, No. 3, pp. 040150331-040150338.
  21. Moon, K.S., Lee, J.H., and Oah, S.A., The Effects of Safety Leadership of Manager and Safety Climate in the Organization on the Workers' Safety Behaviors, Journal of the Korean Society of Safety, 2013, Vol. 28, No. 2, pp. 66-72. https://doi.org/10.14346/JKOSOS.2013.28.2.066
  22. Park, G.-R., An Application of AHP Methods to Decide Assessment Criteria Priorities for Mega Sports Events, Journal of Tourism Studies, 2007, Vol. 19, No. 2, pp. 79-80.
  23. Parn, E.A., Edwards, D.J., and Sing, M.C.P., The building information modelling trajectory in facilities management : A review, Automation in Construction, 2017, Vol. 75, pp. 45-55. https://doi.org/10.1016/j.autcon.2016.12.003
  24. Preiser, W.F., Post-occupancy evaluation : how to make buildings work better, Facilities, 1995, Vol. 13, No. 11, pp. 19-28. https://doi.org/10.1108/02632779510097787
  25. Preiser, W.F., Rabinowitz, H.Z., and White, E.T., Postoccupancy evaluation, Van Nostrand Reinhold company, 1988.
  26. Rebbit, D., Pyramid Power, Industrial Accident Prevention : A Scientific Approach (Book), Sep 2014, Vol. 59, Issue 9, pp. 30-34.
  27. Ryu, I.-C. and Choi, Y.-S., A Location Selection of Logistics enter for Environment-friendly Agricultural Products in the Wangyang Bay Area, Journal of Korea Port Economic Association, 2011, Vol. 27, No. 2, p. 14.
  28. Saaty, T.L., How to Make a Decision the Analytic Hierarchy Process, European Journal of Operational Research, 1990, Vol. 48, No. 1, pp. 9-16. https://doi.org/10.1016/0377-2217(90)90057-I
  29. Shin, S.I., Yoon, W.H., Park, H.J., Jung, W.Y., and Kim, S.C., Analysis of performance differences according to a company's ability to manage projects, Korea Project Management Association Academic Conference, 2012, pp. 1-19.
  30. Vargas, L.G., Priority theory and utility theory, Mathematical Modelling, 1987, Vol. 9, Issues 305, pp. 381-385. https://doi.org/10.1016/0270-0255(87)90496-9