Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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An Empirical Study on Effective Relation among Trust, Camaraderie, and Pride Perceived by Employees of an R&D Institute : on the Basis of GPTW Trust Index

연구개발조직 구성원이 인식하는 신뢰, 동료애, 자부심의 영향관계에 대한 실증연구 : GPTW 신뢰지수를 중심으로

  • Pae, Jaesung (Div. of Management and Planning, Korea Research Institute of Standards and Science) ;
  • Seo, Young Wook (Dept. of Business Consulting, Daejeon University)
  • 배재성 (한국표준과학연구원) ;
  • 서영욱 (대전대학교 경영컨설팅학과)
  • Received : 2019.05.01
  • Accepted : 2019.06.07
  • Published : 2019.06.30
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Abstract

As a public research institute, government-supported institutes have led the industrial development and the advancement of science and technology in Korea. Robert Levering has annually selected 'Fortune 100 GPTW(Great Place to Work)' by measuring the Trust Index which was originated by himself. The objectives of this study are to attempt newly to analyze the inter-relations among 5 elements of GPTW trust index such as credibility, respect, fairness, camaraderie, and pride perceived by the K institute's 262 employees; to verify that GPTW trust index is valid for the selection of the fortune 100 GPTW. Amart PLS 2.0 and SPSS 18 were utilized for the statistical analysis. The results of this study are as follows. Credibility has positive effect to pride; respect has positive effect to pride and camaraderie; fairness has positive effect to camaraderie; and camaraderie has positive to pride. Pride and camaraderie have positive effect to the perceived GPTW. Recent studies mainly focused on the relations between GPTW trust index as independent, mediating variables or parameters and organizational performances. It is meaningful that this study has firstly tried to analyze the inter-relations among 5 elements of the trust index for the employees of research institute. This study has implication that the in order to enhance the performance the institute has to manage GPTW trust index perceived by the employees.

과학기술 정부출연연구소(출연연)는 정부출연금으로 운영되는 공공 연구기관으로서 우리나라 산업발전 및 과학기술을 선도해왔다. 로버트 레버링은 '일하기 좋은 훌륭한 일터(Great Place to Work; GPTW)'를 본인이 고안한 신뢰지수(Trust Index)로 측정하여 매년 'Fortune 100대 GPTW'를 선정하고 있다. 본 연구의 목적은 GPTW 신뢰지수 5개 요소인 믿음, 존중, 공정성, 동료애, 자부심간의 영향 관계를 분석하고 이들이 GPTW 인식에 어떠한 영향을 미치는 지를 실증 분석하는 것이다. 또한 GPTW 신뢰지수가 'Fortune 100대 GPTW' 선정기준으로 타당한지도 간접적으로 증명하고자 한다. 본 연구는 K 출연연 구성원 262명이 응답한 설문을 분석에 활용하였으며, 수집된 자료의 통계처리는 Smart PLS 2.0과 SPSS 18 프로그램을 활용하였다. 연구결과 믿음은 자부심에, 존중은 자부심과 동료애에, 공정성은 동료애에, 동료애는 자부심에 각각 정(+)의 영향을 미치는 것으로 나타났다. 또한 자부심과 동료애는 구성원이 속한 조직이 GPTW라는 인식에 정(+)의 영향을 미치고 있는 것으로 나타남으로써 로버트 레버링의 신뢰지수가 GPTW 선정지표로서 타당하다는 것을 간접적으로 증명했다. 본 연구는 출연연 구성원들이 인식하는 5개 GPTW 신뢰지수 요소들 간 영향관계를 처음으로 실증분석 했다는 데 큰 의미가 있다. 본 연구는 출연연의 조직성과를 높이기 위해서는 서로 신뢰하고 존중하고 동료애를 발휘하여 자부심을 높여야 한다는 시사점을 제공하고 있다.

Keywords

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Fig. 1. Research Model

Table 1. Validity and reliability test for constructs

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Table 2. Discriminant validity test

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Table 3. Results of hypothesis testing

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