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The Impacts of Hindrance·Challenge Stressor and Psychological Capital on Presenteeism: The Mediation Effects of Job Engagement and Job Burnout

방해성 및 도전성 스트레서, 긍정심리자본이 프리젠티즘에 미치는 영향: 직무열의와 직무탈진의 매개효과

  • Seong, Yu-Gyeong (Dept. of Industrial and Organizational Psychology, Hoseo University) ;
  • Han, Young-Seok (Dept. of Industrial and Organizational Psychology, Hoseo University)
  • 성유경 (호서대학교 산업심리학과) ;
  • 한영석 (호서대학교 산업심리학과)
  • Received : 2018.03.10
  • Accepted : 2019.06.07
  • Published : 2019.06.30

Abstract

This study was based on Job Demand-Resource Model and tried to understand the causes of presenteeism that work but have decreased productivity in spite of health problems. In order to examine the psychological causes of presenteeism, we reinterpreted job resources as psychological capital, which is a psychological resource of personal dimension, and examined the positive and negative aspects of job demands by classifying job demands into challenge and hindrance stressors. Data analysis was conducted using SPSS 21.0 and AMOS 20.0 statistical programs. Data were gathered from 329 employee in Korea. The results of this study are as follows: Hindrance and challenge stressor and psychological capital were fully mediated in the influence of presenteeism through job engagement, and hindrance stressor and psychological capital were fully mediated in the influence of presenteeism though job burnout. Based on the results.

본 연구는 직무요구-자원 모형을 기반으로 두어 건강상의 문제가 있음에도 불구하고 일을 하여 생산성이 감소되는 프리젠티즘의 심리적 원인에 대해 파악하고자 하였다. 프리젠티즘의 심리적 원인에 대해 알아보고자 직무자원을 개인적 차원의 심리적 자원인 긍정심리자본으로 재해석 하였으며, 직무요구를 도전성 및 방해성 스트레서로 구분하여 직무요구의 긍정적인 측면과 부정적인 측면에 대해 확인해보고자 하였다. 이를 위해 국내 다양한 직종에 종사하고 있는 직장인 329명을 대상으로 온라인 설문조사를 실시하였다. 자료분석은 SPSS 21.0과 AMOS 20.0을 사용하여 분석하였다. 연구결과, 도전성 스트레서는 직무열의와 정적으로 유의한 상관을 보였고, 방해성 스트레서는 직무열의와는 부적으로 유의한 상관을 직무탈진과는 정적으로 유의한 상관을 보였으며, 긍정심리자본은 직무열의와 정적상관을 직무탈진과는 부적으로 유의한 상관을 보였다. 마지막으로 프리젠티즘은 직무탈진과 부적으로 유의한 상관을 보였다. 마지막으로 이들 변인을 종합한 매개분석결과, 수용할 만한 부합도 지수를 보였다.

Keywords

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Fig. 1. Research model

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Fig. 2. A path diagram of the study

Table 1. General Characteristics of Subjects

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Table 2. Descriptive statistics, reliability, correlation analysis of Study Variables

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Table 3. Research Model fit

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Table 4. Mediation path

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