The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

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The Relationship between Goal Orientation and Organizational Citizenship Behavior: The Mediating Effect of Self-esteem and the Moderating Effect of Ethical Leadership

목표성향이 조직시민행동에 미치는 영향: 자기유능감의 매개효과와 윤리적 리더십의 조절효과를 중심으로

  • 박재춘 (단국대학교 상경대학 경영학부) ;
  • 복경수 (고용노동연수원)
  • Received : 2019.02.28
  • Accepted : 2019.03.26
  • Published : 2019.05.28
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Abstract

This study examines the effect of goal orientation (GO) on employee' self-esteem and organizational citizenship behavior (OCB). Also, this paper investigates the mediating effect of employee' self-esteem and the moderating effect of leader's ethical leadership. The results of this study targeted 1,656 employees working at company and public institution were as follows: First, we found that learning goal orientation (LGO) and performance prove goal orientation (PPGO) had a positive impact on employee' self-esteem. But performance avoid goal orientation (PAGO) was not directly related to self-esteem. Second, LGO and PPGO had a positive effect on employee' OCB. But PAGO was not related to OCB. Third, the mediating role of self-esteem in the relationship between GO variables (LGO, PPGO) and OCB was statistically significant. Finally, the interaction term of employee' GO (LGO, PPGO) and leader's ethical leadership was not related to OCB, whereas the positive link between PAGO and OCB was stronger when leader's ethical leadership was high. In particular, this study presented with implications for future research, limitations of this study.

본 연구는 목표성향이 구성원들의 자기유능감과 조직시민행동에 미치는 영향을 규명하였다. 또한 구성원들의 자기유능감의 매개효과와 팀장의 윤리적 리더십의 조절효과를 실증분석하였다. 공공기관 및 기업에 종사하는 근로자 1,656명을 대상으로 한 연구결과는 다음과 같다. 첫째, 높은 학습성향과 성과증명성향은 구성원들의 자기유능감에 긍정적인 영향을 주었다. 그러나 성과회피성향은 유의미하지 않았다. 둘째, 높은 학습성향과 성과증명성향은 조직시민행동에도 긍정적인 영향을 주었다. 그러나 성과회피성향은 유의미하지 않았다. 셋째, 목표성향(학습성향, 성과증명성향)과 조직시민행동의 관계에서 자기유능감은 부분매개효과를 보였다. 즉, 목표성향(학습성향, 성과증명성향)은 조직시민행동에 직접적으로 영향을 주기도 하지만, 자기유능감을 매개로 하여 조직시민행동에 간접적으로 영향을 주기도 한다. 마지막으로 팀장의 윤리적 리더십의 상호작용효과는 성과회피성향에서 규명되었다. 즉, 성과회피성향이 조직시민행동에 주는 긍정적인 효과는 팀장의 윤리적 리더십이 높은 집단이 그렇지 않은 집단에 비해 더욱 높게 나타났다. 이러한 연구결과를 바탕으로 논의가 제시되었으며, 향후 연구를 위한 제언도 제시하였다.

Keywords

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그림 1. 연구모형

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그림 2. 윤리적 리더십의 조절효과

표 1. 신뢰도분석결과

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표 2. 목표성향 타당성 분석결과

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표 3. 매개 및 조절, 종속변인 타당성 분석결과

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표 4. 기술통계분석 및 상관관계분석 결과

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표 5. 회귀분석 결과

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표 6. 부트스트래핑 매개효과 검증결과

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표 7. 윤리적 리더십이 조절효과 검증결과

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