한국기록관리학회지 (Journal of Korean Society of Archives and Records Management)

  • 제19권2호
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  • Pages.147-172
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  • 2019
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  • 1598-1487(pISSN)
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  • 2671-7247(eISSN)
한국기록관리학회 (Korean Society of Archives and Records Management)
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원문정보공개 서비스에서의 개인정보 보호 실태

The Status of Personal Information Protection for Original Text Information Disclosure Service

  • 안혜미 (부산대학교 대학원 기록관리학전공)
  • 투고 : 2019.04.23
  • 심사 : 2019.05.17
  • 발행 : 2019.05.31
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초록

원문정보공개 서비스가 제공되면서 원문정보의 공개를 결정하는 데에 소모되는 시간이 매우 짧아지고 원문정보공개 건수는 크게 증가하였다. 공공기관에서는 개인정보 노출의 위험성 또한 높아졌다. 본 연구에서는 원문정보공개 서비스에서의 개인정보 보호 실태를 알아보고 개인정보 노출 원인을 분석하여 개선방안을 제안하였다. 실태 조사 결과는 다음과 같다. 첫째, 수집한 원문정보 중 13%의 원문정보가 비공개 대상정보인 개인정보를 포함하고 있었다. 둘째, 비공개 대상정보인 개인정보가 포함된 원문정보 중 공무원의 개인정보가 포함된 원문정보가 가장 많은 비중을 차지했다. 특히 휴가 병가에 관한 기록물이 많았다. 셋째, 계약업무를 주로 다루는 기관에서는 대표자 개인에 관한 정보가 노출되는 사례가 많았다. 넷째, 개인정보 필터링에 감지되지 않는 개인정보가 많았다. 개인정보 노출 원인을 분석하여 제안한 개선방안은 다음과 같다. 첫째, 개인정보 보호지침을 재설계해야 한다. 둘째, 원문정보의 공개 비공개를 결정하는 업무담당자의 교육을 강화해야 한다. 셋째, 정부의 양적 실적 위주의 과도한 정보공개정책을 완화해야 한다. 넷째, 원문정보공개 시스템의 개인정보 필터링 기능을 개선해야 한다.

With the provision of the original text information disclosure service, the time spent on determining the disclosure of the original text information decreased, and the number of original text information disclosure significantly increased. In public institutions, the risk of the exposure of personal information also increased. In this study, the status of personal information protection in the original text information disclosure service was investigated. Moreover, the causes of the exposure of personal information were analyzed, and improvements were proposed. The survey presented the following results. First, 13% of the original text information collected contains personal information, which is the nondisclosure information. Second, among the original text information that includes personal information, the original text information, including the personal information of the public official, was the most important. In particular, many records about vacation and medical leaves were found. Third, there were many cases in which information about the individual of the representative was exposed in the agency that deals mainly with the contract work. Fourth, a large volume of personal information was not detected by filtering personal information. Upon analyzing the cause of the exposure of personal information, the following improvements are suggested. First, privacy guidelines should be redesigned. Second, the person in charge of the task of deciding whether or not to disclose original text information should be trained further. Third, the excessive disclosure of information based on the government's quantitative performance should be eased. Fourth, the filtering function of the personal information of the original text information disclosure system should be improved.

키워드

HKGRBG_2019_v19n2_147_f0001.png 이미지

<그림 1> 개인정보의 개념

HKGRBG_2019_v19n2_147_f0002.png 이미지

<그림 2> 휴가 관련 문서에서 노출되는 의료정보

HKGRBG_2019_v19n2_147_f0003.png 이미지

<그림 3> 휴가 관련 문서에서 노출되는 가족정보

<표 1> 기관별 원문정보 수집 현황

HKGRBG_2019_v19n2_147_t0001.png 이미지

<표 2> 개인정보의 유형 정리

HKGRBG_2019_v19n2_147_t0002.png 이미지

<표 3> 정보주체별 비공개 대상정보 항목

HKGRBG_2019_v19n2_147_t0003.png 이미지

<표 4> 정보주체별 개인정보 노출 현황

HKGRBG_2019_v19n2_147_t0004.png 이미지

<표 5> 면담 대상자 및 면담 방법

HKGRBG_2019_v19n2_147_t0005.png 이미지

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