Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Effect of Contents Information Quality of u-Tourism Information System on Flow Theory and Satisfaction - Focusing on tourists who visited Namhansanseong -

u-관광정보시스템의 콘텐츠 정보품질이 플로우이론과 만족에 미치는 영향 -남한산성을 찾은 관광객을 중심으로-

  • Received : 2018.07.02
  • Accepted : 2019.04.20
  • Published : 2019.04.28
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Abstract

This paper studies the effect of content information quality of u-tourism information system on flow theory and satisfaction. The purpose of the research is to generate and propose flow-related information to satisfy tourists with content information quality. The meaning of this paper is to derive success factors for verifying satisfaction of content information quality to tourists, establish hypotheses as research models, and evaluate verification. The differentiation of this study is the design implementation of u-fusion tourism information system by combining flow relation information with flow theory. The contribution of this paper is the generation of flow related information and the elicitation of success factors of contents quality of u-tourism information system. The advantage is that tourists can be patterned by symbolization and the pattern can be illustrated. The limitations of this paper are limited to small areas, and the lack of objectivity is required and future tasks are needed to compensate for them.

논문은 u-관광정보시스템의 콘텐츠 정보품질이 플로우 이론과 만족에 미치는 영향을 연구한다. 연구 목적은 콘텐츠 정보품질이 관광객에게 만족감을 주기 위한 플로우 관계정보를 생성 및 제안이다. 본 논문 의미는 콘텐츠 정보품질이 관광객에게 만족감을 검증하기 위한 성공요인을 도출하여 연구 모형으로 가설 설정하고 검증 평가한다. 본 연구의 차별성은 플로우 관계정보를 제안 한 것과 플로우 이론을 접목시켜 플로우 관계정보 속성을 생성하고 u-융합 관광정보시스템을 설계 구현이다. 본 논문의 기여도는 플로우 관계정보를 생성으로 u-관광정보시스템의 콘텐츠 정보품질이 성공요인 도출이다. 장점은 관광객의 관광 성향을 기호화로 패턴이 가능하고 그 패턴을 도식화가 가능하다. 본 논문의 한계성은 소규모 지역으로 국한하여 진행한 것으로 객관성이 좀 떨어진다는 점과 그 점을 보완하기 위한 향후 과제가 필요하다.

Keywords

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Fig. 1. Research model

Table 1. Relationship between content information quality and satisfaction

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Table 2. Relationship between content information quality and flow

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Table 3. Relationship between apathy(NG( ▼, ▼ ))and flow among mobile attributes

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Table 4. Relationship between mobile attribute and flow

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Table 5. Relationship between apathy(NG( ▼, ▼ )) and satisfaction

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Table 6. Relationship between mobile attribute and satisfaction

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Table 7. Relationship between flow and satisfaction

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