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간호간병통합서비스병동 간호사의 감정노동, 회복탄력성, 간호근무환경이 이직의도에 미치는 영향

The effects of Emotional Labor, Resilience, and Nursing Work Environment on Turnover Intentions of Comprehensive Nursing Care Medical Service Nurses

  • 투고 : 2018.12.20
  • 심사 : 2019.03.20
  • 발행 : 2019.03.28

초록

본 연구는 간호간병통합서비스병동 간호사의 이직의도에 감정노동, 회복탄력성, 간호근무환경이 미치는 영향을 확인하고자 시도되었다. 자료는 간호간병통합서비스병동 간호사 186명을 대상으로 구조화된 설문지를 이용하여 자료수집 하였고, SPSS WIN Version 22.0을 이용하여 분석을 실시하였다. 연구결과, 간호간병통합서비스병동 간호사의 감정노동, 회복탄력성, 간호근무환경, 이직의도의 정도는 각각 평균 3.66점, 3.52점, 2.62점 및 3.82점으로 나타났다. 간호간병통합서비스병동 간호사의 이직의도는 감정노동과는 양의 상관관계, 회복탄력성 및 간호근무환경과는 음의 상관관계가 있는 것으로 나타났고, 이직의도의 영향요인은 감정노동, 회복탄력성, 간호근무환경, 성별로 나타났다. 따라서, 간호간병통합서비스병동 간호사의 이직의도를 감소시키기 위해서는 감정노동, 회복탄력성, 간호근무환경, 성별을 고려하여 중재프로그램을 개발하여 적용하는 것이 필요하다고 사료된다.

Table 1. Differences in Turnover Intentions based on General Characteristics

DJTJBT_2019_v17n3_281_t0001.png 이미지

Table 2. Emotional Labor, Resilience, Work Environment, and Turnover Intentions

DJTJBT_2019_v17n3_281_t0002.png 이미지

Table 3. Correlations among Emotional Labor, Resilience, Work Environment, Turnover Intentions

DJTJBT_2019_v17n3_281_t0003.png 이미지

Table 4. The Affecting Factors on Turnover Intentions

DJTJBT_2019_v17n3_281_t0004.png 이미지

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