융합정보논문지 (Journal of Convergence for Information Technology)

중소기업융합학회 (Convergence Society for SMB)
권호 표지
DOI QR코드

DOI QR Code

발달장애인 가족지원 서비스에 대한 중요도-만족도 분석

Analysis on the Importance and Satisfaction of Family Support Service for Families with Developmental Disabilities

  • 김삼섭 (중부대학교 유아특수교육과)
  • Kim, Sam-Sup (Department of Early Childhood Special Education, Joongbu University)
  • 투고 : 2018.12.18
  • 심사 : 2019.02.20
  • 발행 : 2019.02.28
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

이 연구에서는 발달장애인 가족 284명을 대상으로 가족지원 서비스에 대한 중요도와 만족도 인식 수준을 알아보았는데, 그 결과는 다음과 같다. 첫째, 발달장애인 가족의 가족지원 서비스에 대한 중요도-만족도 인식 수준은 전반적으로 그리고 하위유형별로 모두 통계적 유의차가 있는 것으로 나타났다. 둘째, 발달장애인 가족의 가족지원 서비스에 대한 중요도 인식 수준은 양육활동 지원, 신체적 물질적 안녕 지원, 가족 상호작용 지원의 순으로 나타났다. 셋째, 발달장애인 가족의 가족지원 서비스에 대한 만족도는 양육활동 지원, 가족 상호작용 지원, 정서적 안녕 지원의 순으로 나타났다. 넷째, 중요도-만족도 사분면의 특성을 분석하여 현상 유지, 개선 노력, 중장기 전략 필요 등을 제안하였다. 이 연구의 결과는 발달장애인 가족지원 서비스의 개선을 위한 기초자료로 활용할 수 있을 것으로 기대된다.

In this study, 284 families of people with developmental disabilities responded to a survey about the importance of family support services and their recognition level of satisfaction. First, there was a statistically significant difference in the level of importance-satisfaction recognition of family support services for the people with developmental disabilities. Second, the recognition level of the importance of family support services of the people with developmental disabilities was in the order of support for parenting, support for physical and material wellbeing, support for family interaction. Third, satisfaction of family support services of the people with developmental disabilities was in the order of support for parenting activities, support for family interaction, support for emotional wellbeing. Fourth, we proposed the maintenance of the status quo, improvement efforts, and the need for mid-and long-term strategy by analyzing the characteristics of the importance-satisfaction quadrant. The results of this study are expected to be useful as basic data for improvement of family support services for the people with developmental disabilities.

키워드

Table 1. Sociodemographic characteristics of parents and children

JKOHBZ_2019_v9n2_155_t0001.png 이미지

Table 2. Sub-Factor Components of Family Support Service Survey of people with developmental disabilities

JKOHBZ_2019_v9n2_155_t0002.png 이미지

Table 3. The importance and satisfaction rating of family support services for people with developmental disabilities

JKOHBZ_2019_v9n2_155_t0003.png 이미지

Table 4. The Importance and Satisfaction Matrix Analysis of the Type of Family Support Service for the Developmental Disabilities

JKOHBZ_2019_v9n2_155_t0004.png 이미지

참고문헌

  1. J. H. Kim, I. B. Son, & E. Y. Lee (2009). A Study on Policy Directions for Support Systems for the Individuals with Developmental Disabilities. Seoul: Employment Development Institute.
  2. J. H. Woo (2015). Status analysis and practical issues on family support center for family with disabilities. Seoul: The Korean Family Society for the Disabled.
  3. Y. S. Chung, S. B. Lee, B. I. Chung, & K. E. Hong (2001). Journal of Emotional & Behavioral Disorders, 17(2), 203-231.
  4. M. S. Choi & Y. T. Kang (2004). Welfare service of children and adults with disabilities. The Journal of Play Therapy, 8(1), 153-167.
  5. Y. R. Back, K. R. Kim, Y. J. You, M. H. Lee, & B. C. Choi (2010). Family support for family with disability. Seoul: Hakjisa.
  6. Y. J. You, M. H. Lee, E. R. Back & B. C. Choi (2011). A Study on Family Burden and Needs for Family Support for Parents of Children with Disabilities. Special Education Research, 10(1), 209-234. https://doi.org/10.18541/ser.2011.02.10.1.209
  7. G. R. Kim, K. S. Kang, & M. H. Lee (2016). Current status of use and satisfaction with family support services for families of children with disabilities. Special Education Research, 15(4), 205-229. https://doi.org/10.18541/ser.2016.11.15.4.205
  8. J. K. Kim. (2007). A study on the parenting burden of the family with a developmental disorder and the family support needs. Master's thesis. Kyunghee University, Seoul.
  9. K. A. Jung. (2007). Research on the content degree and desire for the family supportive system of the disabled children: Centering around the family of the disabled children. Master's thesis. Kaya University, Gimhae.
  10. Y. M. Lee. (2014). An analysis of parent's service needs in the families of disabled person. Journal of Social Science, 23, 35-65.
  11. B. S. Lee. (2017). A study on experience and family support desires of mother of people with developmental disabilities. Journal of Mental Retardation, 19(3), 1-30.
  12. J. U. Kim. (2009). The study of the personal assistance service for severely disabled and its effect to the quality of life of the family members. Master's thesis. Sogang University, Seoul.
  13. M. K. Kim. (2011). A study on the disabled person's service satisfaction of personal assistance service: Daily living, mind, health, work and family. Master's thesis. Sahmyook University, Seoul.
  14. J. M. Park. (2013). A Study on family support programs for the improvement of disabled family resilience. Master's thesis. Baekseok University, Cheonan.
  15. M. H. You. (2016). A Study on family support system of people with disabilities through viewpoint of lifelong eEducation. Master's thesis. Dankook University, Yongin.
  16. J. S. Ryu & Y. O. Park (2006). Importance-Performance Analysis of selection attribute assessment for airline: A case of domestic airlines. International Journal of Tourism Hospitality Research, 20(2), 157-171.
  17. C. M. Lee. (2005). A study on comparison of relating factors on family quality of life between the family with special children and the family with regular children. Doctoral dissertation. Sookmyung Women's University, Seoul.
  18. Y. R. Kim & J. Y. Park. (2010). The effects of a poomassi parane self-help activty among parents of chidren with disabilities on parenting stress, family empowerment and family quality of life. Korean Journal of Special Education, 44(4), 445-465.
  19. H. M. Hwang. (2017). Relationship between self-help group activity of parents with disabled children and parenting stress and parent efficacy. Master's thesis. Korea National Open University, Seoul.
  20. J. J. Kim. (2013). The research on 'the support system for the family of the disabled' improvement plan: through the condition and the desire of the disabled people's family. Master's thesis. Kyungnam University, Changwon.
  21. Y. J. Yoo, M. H. Lee, E. R. Back & B. C. Choi. (2011). A study on family burden and needs for family support for parents of children with disabilities. Special Education Researsch, 10(1), 209-234. https://doi.org/10.18541/ser.2011.02.10.1.209
  22. J. S. Ryu & Y. O. Park (2006). Importance-performance analysis of selection attribute assessment for airline: A case of domestic airlines. Korea Journal of Tourism and Hospitality Research, 20(2), 157-171.