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치과의사의 태도와 치과위생사의 서비스가 치과불안에 미치는 영향

Impact of Dentists' Attitudes and Dental Hygienists' Services on Dental Anxiety

  • 양정아 (남서울대학교 치위생학과) ;
  • 이수영 (남서울대학교 치위생학과) ;
  • 오세진 (남서울대학교 치위생학과)
  • Yang, Jeong A (Department of Dental Hygiene, Namseoul University) ;
  • Lee, Su-Young (Department of Dental Hygiene, Namseoul University) ;
  • Oh, Se-Jin (Department of Dental Hygiene, Namseoul University)
  • 투고 : 2018.05.22
  • 심사 : 2018.07.10
  • 발행 : 2018.08.31

초록

본 연구는 치과의사의 태도와 치과위생사의 서비스가 치과불안에 미치는 영향을 파악하고 환자들의 치과불안을 줄 일 수 있는 방안을 모색하기 위한 기초자료를 제공하고자 조사되었다. 무작위 표본추출을 통해 선정된 225명을 대상으로 하였고, 2017년 4월 25일부터 5월 10일까지 실시되었다. 본 연구는 IBM SPSS Statistics 20.0 for Windows 통계프로그램을 사용하여 분석하였으며, 얻어진 결과는 다음과 같다. 성별은 여자(54.7%)가 다소 많았고 마지막 치과 방문으로는 1년 미만(59.6%)이 과반수로 나타났으며, 학력은 (전문)대학교 졸업이상(79.1%)이 약 80%를 차지하였다. 직업군으로는 학생(38.1%)이 가장 많았으며, 수입은 200만원 미만(53.8%)이 가장 많았다. 또한 일반적 특성(성별, 학력, 직업군, 마지막 치과 방문, 수입)은 치과불안에 영향을 미치지 않았다. 치과불안은 치과의사의 환자경시, 치과의사에 대한 불신, 치과의사 태도 합과 통계적으로 유의하였고(p<0.01), 불안자극은 치위생 교육수준, 치위생 지식수준, 치위생 진료처치, 치과위생사의 서비스 총합, 치과의사의 환자경시, 치과의사 불신, 치과의사 태도 총합, 치과불안과 통계적으로 유의하였다(p<0.01). 치과불안 및 불안자극에 영향을 미치는 요인으로는 치과의사의 태도 하위요인 중 의사불신(p<0.05), 치과위생사의 서비스 하위요인 중 치위생 지식수준으로 나타났다. 이상의 결과를 토대로 환자들의 치과의사와 치과위생사에 대한 신뢰가 치과불안에 영향을 미치는 것을 알 수 있다. 치과스텝은 환자들의 치과불안을 감소시키기 위해 구강보건 전문가가 할 수 있는 역할에 대한 중요성이 있음을 시사한다. 따라서 일반인들의 구강보건전문가에 대한 인식을 개선하기 위하여 노력해야 한다. 치과의사의 환자에 대한 존중이 필요하고, 치과위생사들은 전문성을 갖추기 위하여 더욱 증진할 필요가 있다고 생각된다. 또한 치과불안을 줄일 수 있는 다양한 프로그램이 개발되어서 환자들이 편하게 치과치료를 받을 수 있도록 개선이 필요하다.

The purpose of this study was to investigate the factors affecting dentists' attitudes and dental hygienists' services on dental anxiety in adults. The subjects were 300 adults older than 20 years of age living in Seoul, Gyeonggi, Daejeon, and Daegu. Data were collected using structured questionnaires. Among the distributed questionnaires, 225 respondents were selected as subjects, excluding 74 people who did not answer and 1 person who was not faithful. Data were analyzed using statistical software with a t-test, one-way ANOVA, and multiple regression. As a result, the gender was slightly higher in women (54.7%) than in men, and the last dental visit was less than one year in 59.6% of respondents. Most of the respondents' educational level was higher than college level (79.1%), and the monthly income was less than 2 million won in 53.8 of respondents. This study showed that distrust of dentists affected dental anxiety and anxiety stimulation. Higher reliability of the dentist was correlated with less dental anxiety in patients. Dental anxiety showed statistically significant results in dentist subcategories of patient slight and dentists' trust (p<0.01). Additionally, the factors affecting dental anxiety and anxiety stimulus were knowledge of dental hygienist and distrust of dentist (p<0.01). According to this study, dentists' and dental hygienists' trust of dental staff show the importance of oral health professionals' role in reducing dental anxiety in patients. It is also suggested that efforts should be made to improve public awareness of oral health experts. It is believed that dentists, and dental hygienists need to promoted to become professionals. In addition, a variety of programs have been developed to reduce dental anxiety, so patients need to be comfortable to receive dental treatment.

키워드

참고문헌

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피인용 문헌

  1. 치과위생사의 진료협조업무와 예방처치업무에 따른 직무만족도, 이직의도 및 직무성과 비교 vol.19, pp.2, 2019, https://doi.org/10.13065/jksdh.20190018
  2. The Effect of Clinical Dental Hygienist's Moral Sensitivity and Psychological Well-Being on Job Engagement vol.20, pp.1, 2018, https://doi.org/10.17135/jdhs.2020.20.1.51
  3. 치과환자의 치과기피요인에 대한 분석 vol.20, pp.6, 2018, https://doi.org/10.13065/jksdh.20200086