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The Potential Risk of Sports Sponsorship: Categorization of Crisis and Developing Contingency Plans in Perspective of SCCT

스포츠 스폰서십의 잠재적 위험: SCCT를 적용한 위기 유형 분류와 대응전략 개발

  • 신성연 (동아대학교 경영문제연구소)
  • Received : 2018.07.17
  • Accepted : 2018.10.05
  • Published : 2018.10.31

Abstract

This study was conducted to identify the negative effects of sports sponsorships on consumer attitudes towards sports celebrities and the products advertised by them. The results of this study verified the main effects of sports celebrities' responsibility level on consumer attitudes toward the sports celebrity and his/her products in cases of negative incidents. Furthermore, the moderating roles of sports celebrities' response strategies were identified. Data were collected from 135 undergraduate students in the Republic of Korea using a questionnaire. The data from nine participants were discarded because of disingenuous answers to the questionnaire; thus, the final sample consisted of 126 participants. Multivariate analysis of variance (MANOVA) of the obtained data revealed that a sports celebrity's responsibility level has negative effects on consumer attitude toward the sports celebrity and the product. The moderating effects of the sports celebrity's response strategies were also significant.

본 연구의 목적은 스포츠 스폰서십의 부정적인 효과와 이에 대한 대응방안을 규명하기 위한 것이다. 유명 스포츠인과 관련한 부정적인 사건이 발생하였을 때 유명 스포츠인의 책임수준이 소비자들이 유명 스포츠인과 해당 보증인이 광고하는 제품에 대해 가지는 태도에 미치는 영향력을 확인하고자한다. 또한, 유명 스포츠인의 책임수준이 유명 스포츠인과 제품에 대한 태도에 미치는 영향력에 있어서 대응 전략의 조절효과를 검증하고자 한다. 이를 위해 대학생 총 135명을 대상으로 가상의 시나리오를 포함하는 설문조사를 실시하여 자료를 수집하였으며, 이 중 126부를 분석에 이용하였다. 가설 검증을 위해 분산분석을 실시한 결과, 부정적 사건이 발생하였을 때 유명 스포츠인의 책임수준이 높을수록 실험참가자들은 유명 스포츠인과 해당 유명 스포츠인이 광고하는 제품에 대해 부정적인 태도를 형성하는 것으로 확인되었다. 그리고 조절효과 분석결과, 부정적 사건에 대한 유명 스포츠인의 책임수준이 유명 스포츠인과 제품에 대해 미치는 영향력은 대응전략의 유형에 따른 유의미한 차이를 보여주었다.

Keywords

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