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A Study on the SMART Tourism Information Utilization in Korea - Focus on Hotel and Residence industries -

  • 투고 : 2018.08.02
  • 심사 : 2018.08.20
  • 발행 : 2018.10.31

초록

The purpose of this study is to investigate how smart tourism is applied to hotels and residences using ICT in Korea. Smart tourism is similar often used as a concept such as u-tourism, e-tourism, and digital tourism but the most similar of ubiquitous. This is reflecting to the fact that the recent trend of tourism has been decreasing from the large scale to the individual but the customers demand has been increasing, so we have examined how the hotel and the residence are adapting this situation. As a results, hotels and residences in Korea are reflecting to improve work process and remodeling of customer service.

키워드

참고문헌

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