Psychosocial Factors Related to Burnout of Job Duties in a Local Social Welfare Officers

지역사회 사회복지전담 공무원의 직무소진과 관련된 심리사회적 요인

  • Hur, Sun (Department of Psychiatry, Naju National Hospital) ;
  • Yoon, Bo-Hyun (Department of Psychiatry, Naju National Hospital) ;
  • Kim, Kyung-Min (Department of Psychiatry, Naju National Hospital) ;
  • Jeong, Yu-Ran (Department of Psychiatry, Naju National Hospital) ;
  • Sea, Young-Hwa (Department of Psychiatry, Naju National Hospital) ;
  • Park, Su Hee (Department of Psychiatry, Naju National Hospital) ;
  • Song, Jye-Heon (Department of Psychiatry, Naju National Hospital) ;
  • Jeong, Ha Ran (Department of Psychiatry, Naju National Hospital) ;
  • Ma, Soo-Jin (Department of Family Medicine, College of Medicine, The Catholic University)
  • 허선 (국립나주병원 정신건강의학과) ;
  • 윤보현 (국립나주병원 정신건강의학과) ;
  • 김경민 (국립나주병원 정신건강의학과) ;
  • 정유란 (국립나주병원 정신건강의학과) ;
  • 시영화 (국립나주병원 정신건강의학과) ;
  • 박수희 (국립나주병원 정신건강의학과) ;
  • 송제헌 (국립나주병원 정신건강의학과) ;
  • 정하란 (국립나주병원 정신건강의학과) ;
  • 마수진 (가톨릭대학교 의과대학 가정의학교실)
  • Received : 2018.10.05
  • Accepted : 2018.10.14
  • Published : 2018.11.30

Abstract

Objectives : The purpose of this study was to examine psychosocial factors related to burnout of social welfare officers working in Jeonnam Province. Methods : A total of 395 social welfare officers (male 99, female 296) working in 22 areas of Jeollanam-do province, were subjects of this study. We examined socio-demographic factors, using a self-reporting questionnaire. Subjects were asked to complete the Maslach Burnout Inventory-General Survey (MBI-GS), Center for Epidemiological Studies Depression Scale (CES-D), Perceived Stress Scale (PSS), and the Generalized Self-Efficacy Scale (GSS), to assess psychosocial factors affecting to burnout of social welfare officers. Results : Among 395 subjects, 221 (55.9%) reported recent experiences of burnout. There was no significant difference in age between two groups, divided by burnout. Sex (p<0.001), rank (p=0.003), working period (p=0.034), depression (p<0.001) revealed differences between the burnout group and control group. Scores of PSS (p<0.001) were higher, while the scores of GSS (p<0.001) were lower in the burnout group, than control group. Multivariate logistic regression analysis revealed that female (OR 2.840, 95%CI 1.466-5.504, p=0.002), depressive high-risk group (OR 6.824, 95%CI 2.893-16.096, p<0.001) PSS (OR 1.247, 95%CI 1.153-1.349, p<0.001) and GSS (OR 0.950, 95%CI 0.930-0.971, p<0.001), were significantly associated with burnout. Conclusion : We found that some factors, were associated with experienced burnout in social welfare officers. Depressive symptoms were the strongest associative factor, for burnout in public servants in charge of social welfare. Sex, stress and self-efficacy also correlated with burnout, and especially self-efficacy was a protecting factor.

Keywords

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