Person-centered Approach to Organizational Commitment: Analyses of Korean Employees' Commitment Profiles

조직몰입에 대한 사람중심 접근: 국내 직장인들의 조직몰입 프로파일 분석

  • Oh, Hyun-Sung (Department of Management, Chonbuk National University) ;
  • Jung, Yongsuhk (Department of Management, Republic of Korea Air Force Academy) ;
  • Kim, Woo-Seok (Research Institute of Big Data Business in Chonbuk National University)
  • 오현성 (전북대학교 상과대학 경영학과) ;
  • 정용석 (공군사관학교 국방경영학과) ;
  • 김우석 (전북대학교 빅데이터비즈니스연구소)
  • Received : 2018.10.16
  • Accepted : 2018.12.05
  • Published : 2018.12.31

Abstract

Although there is a growing body of research on organizational commitment profiles based on a person-centered approach, it is not widely applied to the commitment research conducted by Korean organizational scholars yet. Therefore, in this paper, we introduced the concept and analytical methods, such as cluster analysis and latent profile analysis (LPA), of the person-centered approach. In addition, we also performed both cluster analysis and LPA to identify types of organizational commitment profiles of Korean employees based on the combination of affective, continuance and normative commitment on the sample from a range of different fields in South Korea (n = 349). Both analyses extracted two comparable sets of 6 commitment profiles. These six profiles were then contrasted with employee turnover intention. Finally, implications for commitment theory, practices and future research issues were discussed.

최근 조직몰입(organizational commitment) 3요인(정서적 몰입, 규범적 몰입, 지속적 몰입) 모델(Allen, Meyer, 1990, 1991) 관련 연구에서 사람중심 접근법(person-centered approach)이 많은 관심을 받고 있지만 아직 국내 연구자들에게는 크게 확산되지 못하고 있다. 이에 본 논문은 사람중심 접근법의 개념과 관련 자료분석 방법을 군집분석(cluster analysis)과 잠재프로파일분석(latent profile analysis)을 중심으로 소개하고자 한다. 또한 이러한 방법들의 실제 적용 사례를 제시하기 위해 국내 직장인들 349명으로부터 수집한 자료를 바탕으로 군집분석과 잠재프로파일분석을 각각 실행하여 각 분석으로부터 6개의 조직몰입 프로파일 유형들을 도출하였으며 그 결과를 비교하였다. 뿐만 아니라, 조직몰입 프로파일 유형 간 이직의도(turnover intention)의 차이를 살펴봄으로써 도출된 프로파일의 타당성을 확인하였다. 본 논문은 조직몰입에 대한 기존의 변수중심 접근법(variable-centered approach)에 대한 보완적 방법으로 사람중심 접근법이 갖는 의미를 이해하고, 나아가 국내 직장인들의 조직몰입 프로파일 유형을 살펴볼 수 있다는 점에서 국내 연구자들 뿐만 아니라 실무담당자들에게 시사하는 바가 크다고 할 수 있다.

Keywords

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