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An Analysis of Library Culture Program Management based on Users' Participation Logs: A Case Study of National Library of Korea, Sejong

이용자 참여 로그 기반 도서관 문화프로그램 운영현황 분석: 국립세종도서관 사례를 통해

  • 최두원 (전북대학교 일반대학원 기록관리학과) ;
  • 강주연 (전북대학교 일반대학원 기록관리학과) ;
  • 양동민 (전북대학교 기록관리학과, 문화융복합아카이빙연구소) ;
  • 이현주 (국립세종도서관 정책자료과) ;
  • 오효정 (전북대학교 기록관리학과, 문화융복합아카이빙연구소)
  • Received : 2018.02.20
  • Accepted : 2018.03.18
  • Published : 2018.03.31

Abstract

This study aims to analyze library culture-program management and propose methods for improving the program management. To achieve this research goal, this study examines current state of culture-program management and user's participation by analyzing users' participation logs of the National Library of Korea, Sejong. The users' participation logs have been accumulated from May, 2015, to December, 2017, and the logs contain 722 program data, 24,816 program participation data, and 6,729 users data. The data were used for analyzing of program management, users' characteristics, and changes based on timelines. Based on the analysis results, culture-program management problems were pointed out and future improvement methods for solving the problems were proposed. This study analyzes culture-program management in view of users using real users' participation logs, and it has significance for being different from preceding researches focusing on culture-program providers.

본 연구는 도서관의 문화프로그램 운영 현황을 살펴보고 개선사항을 제안하는데 그 목적이 있다. 이에 국립세종도서관 문화프로그램의 이용자 참여 로그를 분석하여 프로그램의 운영과 이에 대한 이용자의 실질적인 참여 현황을 살펴보았다. 이용자 참여 로그의 누적기간은 2015년 3월부터 2017년 12월까지이며, 해당 로그에서 프로그램 정보 722건, 프로그램 참여 정보 24,816건, 이용자 정보 6,729건을 추출 분석하였다. 세부 분석은 프로그램 분석, 이용자 분석, 시계열 분석 등 다각도로 진행되었으며, 분석결과를 토대로 국립세종도서관 문화프로그램의 문제점을 지적하고 이를 개선시킬 수 있는 방안을 제안하였다. 본 연구는 서비스 제공 측면에서 문화프로그램을 분석했던 기존 연구와는 달리 실제 이용자 참여 로그를 활용하여 이용자 측면에서 문화프로그램을 분석하였다는 점에서 의의가 있다.

Keywords

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  1. Spatial usage analysis based on user activity big data logs in library vol.38, pp.3, 2018, https://doi.org/10.1108/lht-11-2018-0182