Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on the Direction of Public Bicycle Development in Korea - Focused on Ttareungyi and Nuviza -

국내 공공자전거 발전 방향에 관한 연구 - 따릉이(Ttareungyi)와 누비자(Nuviza)를 중심으로 -

  • Kim, Ha-Gyeong (Dept. of Digital Media Design, HongIk University, International Design School for Advanced Studies) ;
  • Kim, Seung-In (Digital Media Design, HongIk University, International Design School for Advanced Studies)
  • 김하경 (홍익대학교 국제디자인 전문대학원 디지털미디어디자인 전공) ;
  • 김승인 (홍익대학교 국제디자인 전문대학원)
  • Received : 2018.06.12
  • Accepted : 2018.08.20
  • Published : 2018.08.28
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Abstract

In this study, it is aimed to solve the problems of energy depletion, environmental pollution, climate change and traffic congestion in the coming generations. In Korea, the usage of public bicycle, which is a short-distance transportation system, is continuously increasing. Therefore, we analyzed the public bicycles of 'Taungryei' in Seoul and 'Nubiza' in Changwon City. We also conducted in-depth interviews with Stephen Anderson based on six principles of Creating Pleasurable Interfaces. As a result, users' discomfort was found in the functional part and the usability part of the public bicycle. Also, it was confirmed that the users were satisfied with the public bicycle in the meaningful part. Therefore, public bicycles should consider the user experience aspects to complement functional and usability parts for users.

본 연구는 최근 전 세계적으로 녹색성장의 관심이 높아져 가는 시점에서 다가올 세대의 에너지 고갈, 환경오염과 기후변화, 교통체증의 문제해결을 위해 친환경을 대표하는 교통수단인 공공자전거 이용 활성화 정책이 여러 시스템으로 양산되고 있다. 국내에서도 계속해서 단거리 교통시스템인 공공자전거의 사용량이 늘어나고 있다. 이에 따라 서울시의 '따릉이'와 창원시의 '누비자' 공공자전거를 사례를 중심으로 분석하고 고찰하여 어떤 차이가 있는지 연구하였다. 또한, 스티븐 앤더슨(Stephen Anderson)의 Creating Pleasurable Interfaces의 6가지 원칙의 항목 구성을 바탕으로 심층 인터뷰를 진행하였다. 그 결과, 공공자전거의 기능성과 사용성에서 사용자들의 불편함을 알 수 있었다. 또한, 의미성에서는 사용자들이 공공자전거를 이용하면서 큰 만족도를 느끼는 것을 확인할 수 있었다. 따라서 향후 공공자전거가 사용자들에게 기능성과 사용성을 보완하기 위해 사용자 경험 측면을 고려해야 할 것이다.

Keywords

References

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