Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
권호 표지
DOI QR코드

DOI QR Code

Study on Academic Satisfaction and Economic Effectiveness Influenced By Operation System for Coffee Related Certification Verification - Survey To Those Whom Worked in Coffee Related Industry -

커피관련 자격검정의 운영체제가 커피직무능력의 학업만족도와 경제적 효율성에 미치는 영향에 관한 연구 -커피관련 산업체 종사자를 대상으로-

  • SHIN, HyeKyung (Department of Hotel Sommelier & Barista, Jeonju Kijeon College)
  • 신혜경 (전주기전대학 호텔소믈리에바리스타과)
  • Received : 2018.06.05
  • Accepted : 2018.08.20
  • Published : 2018.08.28
Download PDF
⟨ Previous Next ⟩

Abstract

This research analyzes how operation system and method of barista private certification implemented in Korea influence on the academic satisfaction of coffee work skills and how such system and method has an effect on the economic effectiveness to utilize for the improvement of work performance skills and for job seeking and changing. For this purpose, author conducted a survey to coffee specialists who had obtained barista certification and who have been working in coffee related industry. The result shows that the operation system and method of coffee certification verification system has a partially positive effect on the academic satisfaction of work performance skills and economic effectiveness. The contents of the coffee related certification verification system as well as specialized and reliable systematic operation of such verification system have an influence on the academic satisfaction of work performance skills and have further influence on the economic effectiveness such as seeking or changing jobs. Therefore, the research on the professionalism and reliability of the qualification verification system must be continued.

본 연구에서는 국내에서 실시하고 있는 바리스타 민간자격제도의 운영체제와 방법이 커피직무능력의 학업만족도에 미치는 영향을 알아보고 직무능력 향상, 입직이나 전직에 활용하려는 경제적 효용도에 미치는 영향을 살펴보았다. 이를 위하여 자격증을 취득하였고 관련 업체에 종사하고 있는 자를 대상으로 설문을 실시하였다. 커피자격검정제도의 운영체제 및 방법이 직무수행능력의 학업만족도와 경제적 효율성에 부분적으로 정(+)의 영향을 미치고 있었고, 커피자격검정을 통해서 얻어지는 직무수행능력의 학업만족도도 직업의 경제적 효율성에도 부분적인 정(+)의 영향을 미치고 있었다. 즉, 커피관련 자격검정제도의 내용 및 전문적이고 신뢰할 만한 체계적인 관리와 운영은 직무수행능력의 학업만족도에 영향을 주고 있었고, 나아가 입직이나 전직 등의 경제적 효율에도 영향을 미치는 것을 알 수 있었다. 따라서 자격검정제도의 전문성과 공정성에 대한 연구는 지속되어야 할 것이다.

Keywords

References

  1. S. J. Lee. (2016). Examining the Standardized Barista Certification of Quality Index, Doctoral dissertation, Graduate School of Food and Drug Administration at Sejong University, Seoul.
  2. S. P. Kim & M. S. Lee. (2016). Effects of Private Certificate Holder's Motivation for Certificate Affects Career Development and Job Satisfaction, The Korea Contents Society, 16(1), 352-361. https://doi.org/10.5392/JKCA.2016.16.01.352
  3. D. T. Hall & J. E. Moss. (1998). The new protean career contracts: Helping Organizations and Employees Adapt, Organizational Dynamics, 26(3), 22-37. https://doi.org/10.1016/S0090-2616(98)90012-2
  4. M. S. Oh & J. H. Kim. (2007). Relationships of Motivation, Experience, Outcomes, and Satisfaction in Career Development, Korea Tourism Association, 31(6), 247-263.
  5. Busan Human Resources Development Institute. (2009). Status and Tasks of Acquisition of National Qualifications for University Students in Pusan Area, 20-46.
  6. Korea Institute of Vocational Education and Training. (2018,4.13). Private Qualification Information Service. https://www.pqi.or.kr/inf/qul/infQulList.do.
  7. J. E, Gang. (2017), Study on the improvement direction of performance test for the national esthetician certification, Master's Thesis, Graduate School of Beauty Convergence, Sungshin Women's University. Seoul.
  8. S. M. ,Choi & E. W. Kim. (2010). The Current Beauty National Qualifications System and Test for The Estheticians Satisfaction, Korean journal of aesthetics and cosmetics society, 8(1), 289-299.
  9. D. H. Kim. (2008). study on the Development Methods of Korea's National Technical Qualification System, Master Thesis, Hannam University Graduate School of Social and Cultural Studies, Daejeon.
  10. S. S. Lee & S. Y. Kim. (2005). Analysis of Actual Conditions of Certification and Improvement Plan, Korea Institute of Industrial Technology, 5-19.
  11. D. Y. Lee, H. S. Kim, Y. J. Lee & H. H. Jo. (2013). Improvement of Qualification System Operation System: Private Qualification Management - Operation, Construction of Private Qualification Infrastructure, Korea Vocational Training Institute, 12-15.
  12. H. K. Shin. (2017). A Study on the Influence of Occupational Basic Ability Related to Coffee - related Civil Qualifications on Job Satisfaction and Recycling Intention - The Subject of Coffee Industry Employees, Journal of Digital Convergence, 15(11), 9-21. https://doi.org/10.14400/JDC.2017.15.3.9
  13. S. H. Kim, I. G. Gang, J. Y. Jo & S. J. Kim. (2015,14). Study on the Evaluation of the Effectiveness of Private Credentials I: Establishment of Evaluation System for Efficiency, Korea Vocational Training Institute, 107-126.
  14. S. H. Kim, Y. Y. Choi & J. Y. Cho. (2016, 8), Evaluation of the Effectiveness of Private Civilization II, Korea Vocational Training Institute, 16-18.
  15. J. S. Park, D. K. Lee, D. K. Kim, J. Y. Jung & J. H. Hyun,(2017,16), Evaluation of the Effectiveness of Private Civilization III, Seoul:Korea Vocational Training Institute, 107-126.
  16. National Committee on Rights and Interests. (2010, 10. 7). Recommendations for improvement of damages due to the management and operation of licenses, mismanagement and misunderstanding, Seoul.
  17. Ivy Line Co.Ltd.,(2012, Oct). Barista Test Status, Ivy Line, 10, 75-83.
  18. Korea Coffee Academy Council(2018.5.21). http://www.kwac-kcac.org,
  19. Korea Coffee Association(2018.5.6.). https://www.kcc-coffee.org/main/main.do.
  20. NCS National Inability Standard(2017.8.5), Barista, NCS and Learning Module Search http://www.ncs.go.kr/ncs/page.do?sk=P1A2_PG01_001,
  21. NCS National Inability Standard. (2017.8.5.), Occupational Skills, NCS and Learning Module Retrieval, http://www.ncs.go.kr/ncs/page.do?sk=P1A4_PG09_005,
  22. S. H. Yeun. (2012). Study on the Curriculum of Coffee Barista, Event Studies, Korea Event Society, 13(2), 105-124.
  23. Y. G. Byeon. (2014). Understanding of teaching and learning theory, Seoul:Hagjisa. 16-19.
  24. Y. G. Byeon. (1984). Learning-Teaching, Seoul: Bae young-sa.
  25. S. G. Jeong. (2015). good teaching style and reality, Park Young story, 69.
  26. Naver Knowledge Encyclopedia. (2018. 5 22.), Achievement Test [Achievement Test], Educational Psychology Glossary, Academic Achievement.
  27. H. T. Jeong. (2014). A Study on Development of Multi-functions Effectiveness Analysis for the Evaluation of Qualifications, Ph.D. Thesis, Myongji university Graduate School, Department of Industrial Management Engineering, Seoul, 1-2.
  28. M. S. Beak. (2014). Improvement of Evaluation Items for Efficiency Improvement of Barista Certification, Master Thesis, Kyung Hee University Graduate School of Tourism, Seoul.
  29. S. H. Yoon & J. S. Yoo. (2012), An Exploratory Study on Domestic Varistar Education Programs, Tourism Research, 27(5), 407-422.
  30. H. M. Lee. (2013). Effects of Barista Education Program on Coffee Shop Experiences on Job Satisfaction and Customer Orientation, Master's Thesis, Sejong University Graduate School of Tourism, Seoul, 22.
  31. Korea Tourism and Food Association (2018.5.23), http://www.tokorea.kr.
  32. De Bruyn, A & Lilien, G. L. (2008), A multi-stage model of word-of-mouth influence through viral marketing, International Journal of Research in Marketing, 25(3), 151-163. https://doi.org/10.1016/j.ijresmar.2008.03.004
  33. Korea Institute of Vocational Training(2018.4.13.), http://www.krivet.re.kr/ku/sa/kuHAADs.jsp.
  34. The National Tax Statistics Office (2017.11.27), The top 100 households in the national tax statistics - Analysis of trends in the last 3 years, National Tax Service, 1-2.
  35. S. J. Kim, Y. S. Kim, J. H. Kim, J. H. Lee, K. E. Chang. (2018), A Study on the Development of Convergence Education Program for workers in Health and Medical Industry in preparation for the forth industrial revolution, Journal of the Korea Convergence Society, 9(5), 43-52. https://doi.org/10.15207/JKCS.2018.9.5.043
  36. K. C. Kang & Y. H. Oh. (2017), Effects of Emotional/Primal Leadership on Job Satisfaction and Organizational Commitment through Mediationg Role of Organizational Culture in the Food Service Industry, Journal of the Korea Convergenve Society, 8(7), 245-251
  37. Y. M. Baek. (2018), The Effects of Big 5 personality in Entrepreneurship of the College Student-Focusing on the Moderation Effects of Flow and Self-efficacy-, Journal of Convergence for Information Technology, 8(3), 137-144. https://doi.org/10.22156/CS4SMB.2018.8.3.137
  38. Y. M. Park. (2017), The Effects of Simulation-Based Practice on Competence and Satisfaction in Nursing Students, Journal of Convergence for Information Technology, 7(6), 1-7.