한국보건간호학회지 (Journal of Korean Public Health Nursing)

  • 제32권2호
  • /
  • Pages.249-262
  • /
  • 2018
  • /
  • 1226-0290(pISSN)
  • /
  • 2234-2869(eISSN)
한국보건간호학회 (Korean Society of public Health Nursing)
권호 표지
DOI QR코드

DOI QR Code

응급실 간호사의 감정노동, 건강증진행위 및 직무만족도 영향 요인

Factors Affecting Job Satisfaction, Emotional Labor and Health Promotion Behavior of Emergency Room Nurses

  • 투고 : 2018.07.02
  • 심사 : 2018.08.07
  • 발행 : 2018.08.31
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

Purpose: This study was attempted to identify the emotional labor, health promotion behavior, and job satisfaction of emergency room nurses in general hospitals. Basic data were provided on the development of interventions to reduce negative consequences of emotional labor, improve nurse health and improve job satisfaction, and provide effective management of nursing staff. Methods: The study conducted a survey on the use of the survey program of D, N and J, and the research objective was understood by more than 6 months of experience at 8 general hospitals. Results: Nurses' emotional labor and health promotion have been shown to have significant effects on job satisfaction. Factors affecting job satisfaction included health promotion behaviors, emotional labor, and gender, among which emotional labor was affected significantly by a wealth, and health promotion was a significant cause of justice. Conclusion: Job satisfaction will increase if nurses lower their emotional labor and raise the level of practice for health promotion. Therefore, a mediation program is needed to reduce the level of emotional labor of nurses, which can provide an opportunity for them to practice health promotion activities and improve the job satisfaction of nurses.

키워드

참고문헌

  1. An, J. Y., Lee, Y. M., & Song, J. H. (2010). A study on performance level for universal precautions on blood-borne infections among nurses in hospitals. The Journal of Korean academic society of nursing education, 16(1), 92-100. https://doi.org/10.5977/jkasne.2010.16.1.092
  2. Bae, S. I. (2014). Comparison of burnout, emotional labor, and job satisfaction of nurses between cancer ward and general ward. Unpublished master's thesis, University of Gachon, Seongnam.
  3. Cheng, C., Bartram, T., Karimi, L., & Leggat, S. G. (2013). The role of team climate in the management of emotional labour: implications for nurse retention. Journal of Advanced Nursing, 69(12), 2812-2825. https://doi.org/10.1111/jan.12202
  4. Cho, Y. S., Park, J., Ryu, S. Y., Kang, M. G., Min, S., Kim, H. S., Ha, Y. J., & Kim, E. A. (2012). Influence of organizational culture and health promotion life style on job satisfaction in general hospitals nurses. Journal of Korean Public Health Nursing, 26(1), 5-15. https://doi.org/10.5932/jkphn.2012.26.1.005
  5. Cho, M. K., & Kim, C. G. (2016). The relationship among practice environment, organizational justice, and job satisfaction of male nurses. Korean Jouranl of Occupational Health Nursing, 25(3), 177-187. https://doi.org/10.5807/kjohn.2016.25.3.177
  6. Han, C. B., & Mun, H. J. (1996). A study on role conception and job satisfaction of clinical nurses. Journal of Korean Academy of Nursing Administration, 2(1), 115-124.
  7. Hong, E. Y. (2014). Factors affecting nurse's health promoting behavior : focusing on self-efficacy and emotional labor. Korean Jouranl of Occupational Health Nursing, 23(3), 154-162. https://doi.org/10.5807/kjohn.2014.23.3.154
  8. Jeon, E. Y., Choi, S. R., & Han, S. S. (2007). Influencing factors on health-promotion lifestyle of nurses. Journal of East-West Nursing Research, 13(1), 40-47.
  9. Joe, S. R., & Lee, E. K. (2017). Effects of emotional labor and organizational justice on organizational socialization of emergency room nurses. Journal of Korean Academy of Nursing, 23(4), 397-405. https://doi.org/10.11111/jkana.2017.23.4.397
  10. Jung, A. S. (2007). A study on the relations Bbtween a health promoting behaviors and self-efficacy in general hospital nurse. Unpublished master's thesis, University of Hanyang, Seoul.
  11. Kang, Y. S., & Hong, E. Y. (2018). Factors affecting on the job stress among employees of community integrated health promotion program in public health centers : Focus on self efficacy and emotional labor. Journal of Korean Public Health Nursing, 32(1), 19-29. https://doi.org/10.5932/JKPHN.2018.32.1.19
  12. Kelly, M., Wills, J., & Sykes, S.(2017). Do nurses' personal health behaviours impact on their health promotion practice? A systematic review. International journal of Nursing studies, 76, 62-77. https://doi.org/10.1016/j.ijnurstu.2017.08.008
  13. Kim, H. Y., & Yeun, E. J. (2010). A study on the relationship among health promoting lifestyle, resourcefulness, and perceived health status in hospital nurses. Journal of Korean Clinical Nursing Research, 16(1), 17-26.
  14. Kim, M. J. (1998). Effects of the hotel employee's emotional labor upon the job-related attitudes. Journal of Tourism Sciences, 21(2), 129-141.
  15. Kim, S. H., & Lee, M. A. (2014). Effects of emotional labor and communication competence on turnover intention in nurses. Journal of Korean Academy of Nursing Administration, 20(3), 332-341. https://doi.org/10.11111/jkana.2016.22.1.22
  16. Kim, Y. O., Lee, J. Y., & Kim, K. B. (2014). The comparison between ICU Nurses and ER nurses in burnout, job satisfaction, and coping type. Journal of Korean Society of Nursing Science, 2012(10), 312-312. https://doi.org/10.5811/westjem.2012.12.12830
  17. Lee, K. M., & Hong, M. S. (2003). A study on relationships of work stress, fatigue, and job satisfaction in emergency room nurses. Journal of Nursing Science, 8(1), 87-103.
  18. Morris, J. A., & Feldman, O. G. (1996). The dimensions, antecedents and consequence of emotional labor. Academy of Management Review, 21(4), 986-1010. https://doi.org/10.5465/amr.1996.9704071861
  19. Nam, M. H., & Kwon, Y. C. (2013). Factors influencing happiness index of hospital nurses. Journal of Korean Academy of Nursing Administration, 19(3), 329-339. https://doi.org/10.1016/j.aucc.2012.07.005
  20. National Medical Center. (2013). Emergency medical statistics. Retrieved from http://kostat.go.kr/portal/korea/index.action
  21. Oh, M. O., Sung, M. H., & Kim, Y. W. (2011). Job stress, fatigue, job satisfaction and commitment to organization in emergency department nurses. Journal of Korean Clinical Nursing Research, 17(2), 215-227. https://doi.org/10.1007/s00420-011-0725-5
  22. Park, E. H. (2015). An influence of emotional labor, emotional intelligence, and social support of emergency room nurse on turnover intention. Unpublished master's thesis, University of Chodang, Muan.
  23. Park, H. J., & Kim, H. J. (2000). A study on health-promoting lifestyle and its affecting factors of hospital nurses. Korean Journal of Occupational Health Nursing, 9(2), 94-109.
  24. Park, I. S. (1995). A study on health promotion lifestyle. Unpublished master's thesis, University of Busan, Busan.
  25. Park, M. M., & Han, S. J. (2013). Relations of job satisfaction with emotional labor, job stress, and personal resources in home healthcare nurses. Journal of Korean Academy of Community Health Nursing, 24(1), 51-61. https://doi.org/10.12799/jkachn.2013.24.1.51
  26. Smith, P. (2012). The emotional labour of nursing revisited. New York: Palgrave Macmillan.
  27. Stamps, P. L., Piedmont, E. B., Slavitt, D. B., & Haase, A. M. (1978). Measurement of work satisfaction among health professionals. Medical Care, 16(4), 337-352. https://doi.org/10.1097/00005650-197804000-00006
  28. Wi, S. M., & Yi, Y. J. (2012). Influence of emotional labor on job satisfaction, intent to leave, and nursing performance of clinical nurses. Journal of Korean Academy of Nursing Administration, 18(3), 310-319. https://doi.org/10.11111/jkana.2012.18.3.310
  29. Yom, Y. H. (2009). The effects of organizational justice on job satisfaction, organizational commitment and health status among nurses. Journal of Korean Academy of Nursing Administration, 15(2), 216-224.
  30. Yun, J. Y., Ham, O. K., Cho, I. S., & Lim, J. Y. (2012). Effects of health promoting behaviors and mental health status of shift and non-shift nurses on quality of life. Journal of Korean Public Health Nursing, 26(2), 268-279. https://doi.org/10.5932/jkphn.2012.26.2.268