벤처창업연구 (Asia-Pacific Journal of Business Venturing and Entrepreneurship)

  • 제13권2호
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  • Pages.115-123
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  • 2018
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  • 1975-7557(pISSN)
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  • 2671-9509(eISSN)
한국벤처창업학회 (The Korean Society of Business Venturing)
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중소·벤처기업의 SCM역량 모델링과 프로세스 개선 방안에 관한 연구

A Study on the SCM Capability Modeling and Process Improvement in Small Venture Firms

  • 투고 : 2018.02.19
  • 심사 : 2018.04.30
  • 발행 : 2018.04.30
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초록

본 연구는 중소 벤처기업의 SCM(공급사슬관리)역량 모델링과 프로세스 개선 방안을 제안하는데 목적을 갖고 실증조사 하였으며, 그 결과를 종합하면 다음과 같다. 중소 벤처기업의 SCM역량 모델링과 프로세스 개선에 있어 공급사슬 전략계획의 모델링에서 전략적 제휴, 기술개발, 집중화에 있어 전략적 제휴를 가장 중요시하고 그다음 기술개발보다 집중화에 중점을 둘 것을 시사하였다. 그리고 의사결정에서도 경로설정 스케줄링과 네트워크 통합, 3자물류 아웃소싱 중 네트워크 통합을 가장 중시하였으며 관리통제에서도 고객서비스 관리, 생산성 관리, 품질 관리 중 품질 관리를 가장 중시하는 것으로 나타났다. 또한 거래지원 시스템에 있어서는 주문 관리 선택, 가격결정 청구, 출하배송, 고객 관리 중 주문 관리 선택을 가장 중시한 모델링과 프로세스상 개선을 요하는 것으로 나타났다. 이는 전체적으로 중소 벤처기업의 SCM역량을 극대화시키고 최적화된 프로세스 운영을 위해 해당 조직구성원의 역량과 프로세스 개선 관점에서 기존 전략적 제휴를 통한 네트워크 공유와 통합을 통해 품질 관리를 최적화시키고 거래지원 시스템을 안정화시킴으로써 기업간 전략적 연계를 통한 단순한 전자적 자료 교환 관계를 넘어 정보시스템의 통합 역량을 극대화시킴으로써 차별화된 경쟁우위를 달성할 수 있음을 시사한 것으로 평가할 수 있다. 따라서 스마트 시대에 최적의 공급사슬 통합 역량의 모델화와 최선의 프로세스 관리를 위해 정보통합에 있어 시스템의 호환성과 신뢰성이 바탕이 된 인프라 구축과 함께 SCM역량 극대화를 위한 조직화와 집중화가 선행되어져야 할 것이다.

This study is empirically intended to put forward the modeling and process improvement measures for the SCM capability in small venture firms. The findings are summarized as follows. There were strategic alliance, technological development and centralization in the modeling of strategic planning for supply chain, not the least of which is strategic alliance, followed by centralization and technological development. There were routing scheduling, network integration and third party logistics outsourcing in decision making, not the least of which was network integration. There were customer service management, productivity management and quality management in management control, not the least of which was quality management. And there were order management choice, pricing demand, shipment delivery and customer management in transaction support system, not the least of which was order management choice. As for the above-mentioned findings, to maximize the SCM capability and operate the optimized process in small venture firms, the existing strategic alliances can optimize the quality management and stabilize the transaction support system through the network sharing and integration from the perspective of relevant organizational members' capability and process improvement. And the strategic linkage between firms can maximize the integrated capability of information system beyond the simple exchange relation between electronic data, achieving a differentiated competitive advantage. Consequently, the systematization and centralization for the maximization of SCM capability, including the infrastructure construction based on the system compatibility and reliability for information integration, should be preceded before the modeling of the integrated capability for optimum supply chain and the best process management in the smart era.

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