Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
권호 표지

A Study on the SCM Capability Modeling and Process Improvement in Small Venture Firms

중소·벤처기업의 SCM역량 모델링과 프로세스 개선 방안에 관한 연구

  • Received : 2018.02.19
  • Accepted : 2018.04.30
  • Published : 2018.04.30
Download PDF
⟨ Previous Next ⟩

Abstract

This study is empirically intended to put forward the modeling and process improvement measures for the SCM capability in small venture firms. The findings are summarized as follows. There were strategic alliance, technological development and centralization in the modeling of strategic planning for supply chain, not the least of which is strategic alliance, followed by centralization and technological development. There were routing scheduling, network integration and third party logistics outsourcing in decision making, not the least of which was network integration. There were customer service management, productivity management and quality management in management control, not the least of which was quality management. And there were order management choice, pricing demand, shipment delivery and customer management in transaction support system, not the least of which was order management choice. As for the above-mentioned findings, to maximize the SCM capability and operate the optimized process in small venture firms, the existing strategic alliances can optimize the quality management and stabilize the transaction support system through the network sharing and integration from the perspective of relevant organizational members' capability and process improvement. And the strategic linkage between firms can maximize the integrated capability of information system beyond the simple exchange relation between electronic data, achieving a differentiated competitive advantage. Consequently, the systematization and centralization for the maximization of SCM capability, including the infrastructure construction based on the system compatibility and reliability for information integration, should be preceded before the modeling of the integrated capability for optimum supply chain and the best process management in the smart era.

본 연구는 중소 벤처기업의 SCM(공급사슬관리)역량 모델링과 프로세스 개선 방안을 제안하는데 목적을 갖고 실증조사 하였으며, 그 결과를 종합하면 다음과 같다. 중소 벤처기업의 SCM역량 모델링과 프로세스 개선에 있어 공급사슬 전략계획의 모델링에서 전략적 제휴, 기술개발, 집중화에 있어 전략적 제휴를 가장 중요시하고 그다음 기술개발보다 집중화에 중점을 둘 것을 시사하였다. 그리고 의사결정에서도 경로설정 스케줄링과 네트워크 통합, 3자물류 아웃소싱 중 네트워크 통합을 가장 중시하였으며 관리통제에서도 고객서비스 관리, 생산성 관리, 품질 관리 중 품질 관리를 가장 중시하는 것으로 나타났다. 또한 거래지원 시스템에 있어서는 주문 관리 선택, 가격결정 청구, 출하배송, 고객 관리 중 주문 관리 선택을 가장 중시한 모델링과 프로세스상 개선을 요하는 것으로 나타났다. 이는 전체적으로 중소 벤처기업의 SCM역량을 극대화시키고 최적화된 프로세스 운영을 위해 해당 조직구성원의 역량과 프로세스 개선 관점에서 기존 전략적 제휴를 통한 네트워크 공유와 통합을 통해 품질 관리를 최적화시키고 거래지원 시스템을 안정화시킴으로써 기업간 전략적 연계를 통한 단순한 전자적 자료 교환 관계를 넘어 정보시스템의 통합 역량을 극대화시킴으로써 차별화된 경쟁우위를 달성할 수 있음을 시사한 것으로 평가할 수 있다. 따라서 스마트 시대에 최적의 공급사슬 통합 역량의 모델화와 최선의 프로세스 관리를 위해 정보통합에 있어 시스템의 호환성과 신뢰성이 바탕이 된 인프라 구축과 함께 SCM역량 극대화를 위한 조직화와 집중화가 선행되어져야 할 것이다.

Keywords

References

  1. An, W. C., An, S. B., & Lim, S. Y.(2006). A Study on Analyzing Bottlenecks of Logistics in Incheon Port: Focused on Container Freight, Korean Journal of Logistics, 14(2), 65-90.
  2. Choi, Y. C.(2004). Constructing the Social Capital Indicators at Local Level, Journal of The Korean Association for Local Government Studies, 8(3), 119-144.
  3. Chung, Y. K.(2017). A Study of Organizational Culture Types, Open Innovation and Innovative Achievements, Journal of Business Research, 32(2), 197-224.
  4. Cua, K. O., McKone, K. E., & Schroeder, R. G.(2001). Relationships between implementation of TQM, JIT, and TPM and manufacturing performance, Journal of Operations Management, 19(6), 675-694. https://doi.org/10.1016/S0272-6963(01)00066-3
  5. Daugherty, P. J.(1994). Strategic Information. Linkage: The Logistics Handbook, Free Press.
  6. Gupta, A. K., Smith, K. G., & Shalley, C. E.(2006). The interplay between exploration and exploitation, Academy of Management Journal, 49(4), 693-706. https://doi.org/10.5465/amj.2006.22083026
  7. Gutierrez, G., & Duran A.(1997). Information Technology in Logistics: A Spanish Perspective, Logistics Information Management, 10(2), 73-79. https://doi.org/10.1108/09576059710815734
  8. Jang, H. W., Park, B. K., & Lee, S. S.(2006). A study on the SCM Activity and Business Performance varied with the Supply Chain Structure, Journal of information systems, 15(2), 173-193.
  9. Jo, K. T., Kim, S. J., Kim, D. S., Jo, Y. W., & Lee, J. I.(2003). With Major Fields in Rural Development and Resources = Priority Setting for Future Core Technologies using the AHP, Journal of Korean Society of Rural Planning, 9(3), 41-46.
  10. Kang, S. B., & Moon T. S(2014). An Empirical Study on The Impact of IT Competence on Supply Chain Performance through Supply Chain Dynamic Capabilities, Journal of Korean Academic Society of Business Administration, 43(1), 245-272.
  11. Kaynak, H.(2003). The relationship between total quality management practices and their effects on firm performance, Journal of Operations Management, 21(4), 405-435. https://doi.org/10.1016/S0272-6963(03)00004-4
  12. Kim, B. J.(2015). Entrepreneurial Orientation, Alliance Capability, and Knowledge Sharing: The Moderating Role of Environmental Dynamism , Korea Journal of Business Administration, 28(6), 1603-1625.
  13. Kim, J. D.(2017). Effect SCM Capacity Factor of Small and Medium-Sized Supplier on Operational Performance: Focused on Moderating Effect of Demand Uncertainty, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 12(5), 117-126.
  14. Korea Venture Business Association(2017). June 2017 Venture Business Status, Retrieved(2018.01.19) from https://www.venture.or.kr/#/home/bizNotice/h0203/2/3294/1.
  15. Kristal, M. M., Huang, X., & Roth, A. V.(2010). The effect of an ambidextrous supply chain strategy on combinative competitive capabilities and business performance, Journal of Operations Management, 28(5), 415-429. https://doi.org/10.1016/j.jom.2009.12.002
  16. Lai, K. H., & Cheng, T. E.(2005). Effects of quality management and marketing on organizational performance, Journal of Business Research, 58(4), 446-456. https://doi.org/10.1016/j.jbusres.2003.08.001
  17. Lee, J. S.(2007). A Study on the Selection of Hotel Utilized AHP, Korea Journal of Academic Society of Tourism and Leisure, 19(3), 167-186.
  18. Lee, S. M., Lee, Y. G. & Lee, K. Y.(2007). The Impacts of SCM Partnership on the Corporate Performance, Journal of the Korean Production and Operations Management Society, 18(3), 105-133.
  19. March, J. G.(1991). Exploration and exploitation in organizational learning, Organization Science, 2(1), 71-87. https://doi.org/10.1287/orsc.2.1.71
  20. Moon, S. M., & Heo, M. K.(2013), The harmony between exploitation and exploration: Multidimensional approach to organizational ambidexterity, Business Administration Research, 42(1), 293-320.
  21. Moon, H. M. & Yoon, S. J.(2009). A Study on the Risk Factors Determining the Performance of Real Estate Auction-Using an AHP Technique, The Korea Spatial Planning Review, 60(60), 139-156. https://doi.org/10.15793/kspr.2009.60..008
  22. Oh, K. K. & Lee, D. M.(2012). A Framework for Supplier Selection and Evaluation based on Types of Product and Supply Chain, Journal of the Korea Management Engineers Society, 17(2), 259-272.
  23. C. S., & Kim, M. S.(2011). Credit Evaluation Model for Medical Venture Business By the Analytic Hierarchy Process, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 6(2), 133-147.
  24. Park, S. S., Lee, M. H., & Lee, J. K.(2015). Co-operatives and Supply Chain Collaboration, Journal of the Korean Production and Operations Management Society, 26(3), 351-374.
  25. Robinson, C. J., & Malhotra, M. K.(2005). Defining the concept of supply chain quality management and its relevance to academic and industrial practice, International Journal of Production Economics, 96(3), 315-337. https://doi.org/10.1016/j.ijpe.2004.06.055
  26. Rutner, S. M., & Gibson B. J.(2002). Industry Gaps in the Supply Chain Information System, Supply Chain & Logistics Journal.
  27. Saaty, T. L., & Vargas, L. G.(2000). Models, Methods, Concepts and Applications of the Analytic Hierarchy Process, Boston: Kluwer Academic Publishers.
  28. Yoon, H. D., Sung, J. S., & Seo, L, B.(2012). The Effect of Cooperate Social Responsibility in Supply Chain Management (SC-CSR) on the Willingness to Initiate CSR in Small and Medium-sized Enterprises, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 7(2), 25-34. https://doi.org/10.16972/apjbve.7.2.201207.25