Journal of the Korean Society for Aviation and Aeronautics (한국항공운항학회지)

The Korean Society for Aviation and Aeronautics (한국항공운항학회)
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A Study on the Effect of Duty Free Shop Sales on Airline Delay at Airport - Focused on airlines of Incheon International Airport -

공항에서 면세점 매출액이 항공기 지연에 미치는 영향에 관한 연구 - 인천국제공항 탑승동 취항 항공사 대상으로 -

  • Received : 2018.02.23
  • Accepted : 2018.06.26
  • Published : 2018.06.30
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Abstract

Air transport industry tries to enhance punctuality, stability and amenity for customer's satisfaction. Especially airlines and airports do make an effort as the distance between these two stakeholders and passengers are close. This research has empirically discussed the relationship between duty free shop purchase of passengers and the number of flights and hours of schedule delay at the airport. According to the result, the total sales of duty free shop sales have meaningful influence on the number of flights and hours of delay. In order to decrease such an impact, close cooperation between airports and duty free shops required.

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References

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