DOI QR코드

DOI QR Code

Effects of Emotional Intelligence, Resilience, and Post-traumatic Growth on Communication Skills of Nursing Students

간호대학생의 감성지능, 회복탄력성, 외상 후 성장이 의사소통능력에 미치는 영향

  • Kim, Mi-Ja (Department of Nursing, Daejeon Institute Science & Technology)
  • 김미자 (대전과학기술대학교 간호학과)
  • Received : 2017.08.23
  • Accepted : 2018.09.14
  • Published : 2018.09.30

Abstract

The purpose of this study was to investigate levels of emotional intelligence, resilience, post-traumatic growth and communication skill of nursing students and to identify the factors affecting communication skill of nursing students and to use them as basic data to improve communication skill. The data collecting period is from April to May, 2017, and the subjects are 296 nursing students in D city. The results of the study showed that there was a statistically significant positive correlation between emotional intelligence, resilience, post-traumatic growth, and communication skill of nursing students. Also, as emotional intelligence, resilience, and post-traumatic growth increased, communication skill improved. The explanatory power of regression model was 51.9%. In conclusion, it is necessary to efforts to improve the emotional intelligence, resilience, and post-traumatic growth as a strategy to enhance communication skills of nursing students in order to establish therapeutic relationships with patients as nurses.

간호대학생의 감성지능, 회복탄력성, 외상 후 성장과 의사소통능력 간의 관계를 알아보고 간호대학생의 의사소통능력에 영향을 미치는 요인을 파악함으로써 의사소통능력을 향상시키기 위한 방안을 강구하는 기초자료로 이용하고자 시행된 서술적 조사연구이다. 자료수집은 2017년 4월부터 5월까지이며 연구대상자는 D시에 소재한 대학의 간호대학생 296명이다. 연구결과는 간호대학생의 감성지능, 회복탄력성, 외상 후 성장, 의사소통능력 네 변수 간에는 모두 통계적으로 유의미한 정(+)의 상관관계가 있었다. 또한 감성지능, 회복탄력성, 외상 후 성장 정도가 증가할수록 의사소통능력이 높아졌고 회귀모형의 설명력은 51.9%였다. 결론적으로, 간호사로서 환자와의 치료적 관계를 수립하기 위해 간호대학생의 의사소통능력을 향상시키는 전략으로 감성지능, 회복탄력성 및 외상 후 성장 정도를 향상하기 위한 노력이 필요하다.

Keywords

References

  1. Yang, S. Y. (2016). The Effect of Self-esteem and Communication Competence on Clinical Practice Stress of the Nursing Students, The Journal of the Korea Contents Association, 16(9), 286-296. http://dx.doi.org/10.5392/JKCA.2016.16.09.286
  2. Kim, N. H. (2018, June). Factors Affecting Communication Competence of Nursing Students, Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology, 8(6), 735-744.
  3. Korea Accreditation Board Of Nursing http://www.kabone.or.kr/
  4. Park, J. W. (2000). The Experiences of Psychiatric Patients about Nurses' Nonverbal Communication Behaviors in Interpersonal Relationship, Journal of Korean Academy of Psychiatric and Mental Health Nursing, 9(1), 35-43.
  5. Bramgal, E. (2014). Effective Communication Skills in Nursing Practice. Nursing Standard, 29(14), 53-59. https://doi.org/10.7748/ns.29.14.53.e9355
  6. Boykins, A. D. (2014 Spring). Core Communication Competencies in Patient-entered Care. The Association of Black Nursing Faculty Journal, 40-45.
  7. Zavertnik, J. E. & Munro, C. L. (2010). Innovative Approach to Teaching Communication Skills to Nursing Students, Journal of Nursing Education, 49(2), 65-71. https://doi.org/10.3928/01484834-20090918-06
  8. Kim, H. M. (2009). The Effect of the Solution-focused Communication Training on the Problem Solving Ability and Interpersonal Relationship of Nursing Students. Journal of Korean Academy of Psychiatric and Mental Health Nursing, 18(4), 399-408.
  9. Yoo, M. S., Kim, Y. S., Hwang, M. S., & Ahn, J. A. (2012). Analysis of Self-esteem, Interpersonal Communication Competence, and Problem-solving Capacity in Undergraduate Nursing Students. Korean Journal of Healthcare Communication. 7(1), 18-27.
  10. Hong, S. K. (2017). Influence of Humanistic Knowledge and Resilience on Communication skills in Nursing students. Korean Journal of Healthcare Communication, 12(2), 189-200. http://dx.doi.org/10.15715/kjhcom.2017.12.2.189
  11. Lim, J. S. (2004). A Study on the Relationship between Employee's Emotional Intelligence, Employee Attitude and Behavior: Focusing on the Moderating Effects of Emotional Labor and Organizational Personality, Master thesis, Korea University, Seoul.
  12. Choi, E. J. & Son, Y. L. (2017 September). Relationships among Emotional intelligence, Ego-resilience and Communication competence in Nursing Students. Journal of Korean Clinical Health Science. 5(3), 915-924. DOI: http://doi.org/10.15205/kschs.2017.09.30.915
  13. Lee, O. S. & Gu, M. O. (2013). The Relationship between Emotional intelligence and Communication skill, Clinical competence & Clinical practice stress in Nursing Students, Journal of the Korea Academia-Industrial cooperation Society, 14(6), 2749-2759. http://dx.doi.org/10.5762/KAIS.2013.14.6.2749
  14. Lee, O. S. & Gu, M. O. (2014). Development and Effects of Emotional Intelligence Program for Undergraduate Nursing Students: Mixed Methods Research, Journal of Korean Academic Nursing, 44(6), 682-696. http://dx.doi.org/10.4040/jkan.2014.44.6.682
  15. Shin, E. J. & Park, Y. S. (2013). Emotional intelligence, ego resilience, stress in clinical practice of nursing students, Journal of the Korea Academia-Industrial Cooperation Society, 14(11), 5636-5645. http://dx.doi.org/10.5762/KAIS.2013.14.11.5636
  16. Baek, H. S., Lee, K. U., Joo, E. J., Lee, M. Y., & Choi, K. S. (2010). Reliability and Validity of the Korean Version of the Connor-Davidson Resilience Scale, Psychiatry Investigation, 7(2), 109-115. https://doi.org/10.4306/pi.2010.7.2.109
  17. Tedeschi, R. G. & Calhoun, L. G. (1996). The Posttraumatic Growth Inventory : Measuring the Positive Legacy of Trauma. Journal of Traumatic Stress. 9(3), 455-471. https://doi.org/10.1002/jts.2490090305
  18. Song, S. H., Lee, H. S., Park, J. H., & Kim, K. H. (2009). Validity and Reliability of the Korean Version of the Posttraumatic Growth Inventory. Korean Journal of Health Psychology, 14(1), 193-214. https://doi.org/10.17315/kjhp.2009.14.1.012
  19. Song, H. & Lee, Y. S. (2017). A Analysis of Posttraumatic Growth Processes Structural Relationship, Journal of Rehabilitation Psychology, 24(4), 573-591.
  20. Tedeschi, R. G. & Calhoun, L .G. (2004). Posttraumatic Growth: Conceptual Foundations and Empirical Evidence. Psychological Inquiry 15, 1-18. https://doi.org/10.1207/s15327965pli1501_01
  21. Park, J. W. (2016). Experiences of Posttraumatic Growth by Undergraduate Nursing Students, Korean Journal of Stress Research ,24(4), 285-295. https://doi.org/10.17547/kjsr.2016.24.4.285
  22. Gwon, M. G. (2016). Factors Influencing Posttraumatic Growth of Nurses, Master thesis, Dankook University, Cheonan.
  23. Li, Y., Cao, F., Cao, D., & Liu, J. (2015). Nursing Students' Post-traumatic Growth, Emotional Intelligence and Psychological Resilience. Journal of Psychiatric and Mental Health Nursing, 22, 326-332. https://doi.org/10.1111/jpm.12192
  24. Wong, S. & Law, S. (2002), The Effects of Leader and Follower Emotional Intelligence on Performance and Attitude : An Exploratory study, The Leadership Quarterly, 13, 243-274. https://doi.org/10.1016/S1048-9843(02)00099-1
  25. Connor, K. M., & Davison, J. R. (2003). Development of a New Resilience Scale: The Connor-Davidson Resilience Scale(CD-RISC). Depression and Anxiety, 18(2), 76-82. https://doi.org/10.1002/da.10113
  26. Rubin, B., Palmgreen, P., & Syher, E., (1994), Communication research measures : a source book, New York, Guilford Press.
  27. Hur, G. H. (2003). Construction and Validation of a Global Interpersonal Communication Competence Scale, Korean Journal of Journalism & Communication Studies, 47(6), 380-408.
  28. Lee, M. J. (2016). Occupational stress, emotional intelligence, resilience and communication competency among clinical nurses, Master thesis, Pusan National University, Pusan.
  29. Jeong, Y. H. & Lee, K. H. (2016). Effect of Verbal Abuse Experience, Coping Style and Resilience on Emotional Response and Stress During Clinical Practicum among Nursing Students, Journal of Digital Convergence, 14(3), 391-399. https://doi.org/10.14400/JDC.2016.14.3.391
  30. Lee, O. S. & Gu, H. J. (2018). Differences in Smartphone Addiction and Communication Ability according to Emotional Intelligence in Nursing Students, Journal of Digital Convergence, 16(3), 375-383. https://doi.org/10.14400/JDC.2018.16.3.375
  31. Park, J. H. & Chung, S. K. (2016). Influence of Emotional Labor, Communication Competence and Resilience on Nursing Performance in University Hospital Nurses, Journal of the Korea Academia-Industrial cooperation Society, 17(10), 236-244. https://doi.org/10.5762/KAIS.2016.17.10.236