디지털융복합연구 (Journal of Digital Convergence)

  • 제16권4호
  • /
  • Pages.259-265
  • /
  • 2018
  • /
  • 2713-6434(pISSN)
  • /
  • 2713-6442(eISSN)
한국디지털정책학회 (The Society of Digital Policy and Management)
권호 표지
DOI QR코드

DOI QR Code

종합병원 행정직원의 직무스트레스와 관련된 융복합적 요인 분석

Analysis of Convergent Factors Related to Occupational Stress among General Hospital Administrative Staff

  • 김승희 (전주비전대학교 보건행정학과) ;
  • 배상윤 (전주비전대학교 보건행정학과)
  • Kim, Seung-Hee (Dept. of Health Administration, Vision University of Jeonju) ;
  • Bae, Sang-Yun (Dept. of Health Administration, Vision University of Jeonju)
  • 투고 : 2018.02.16
  • 심사 : 2018.04.20
  • 발행 : 2018.04.28
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

본 연구는 종합병원 행정직원의 직무스트레스와 관련된 융복합적 요인들을 조사하였다. 조사는 2016년 11월 1일부터 2017년 1월 31일까지 J시의 11개 종합병원에서 임의로 선정된 행정직원 221명에 대하여 무기명 자기기입식 설문지를 통해 이루어졌다. 위계적 다중회귀분석 결과, 조직공정성의 분배가 낮을수록, 자아존중감이 낮을수록, 자기효능감이 낮을수록, 직무스트레스가 높았으며 이들의 설명력은 39.5%이었다. 이상의 연구결과를 볼 때, 종합병원 행정직원의 직무스트레스를 낮추기 위해서는 조직공정성의 분배를 높이고, 자아존중감 및 자기효능감을 높이는 노력이 필요하다. 이러한 결과는 종합병원 행정직원의 직무스트레스를 낮추는 조직 및 인사관리에 활용이 기대된다. 향후연구에서는 종합병원 행정직원의 직무스트레스에 영향을 미치는 추가요인에 대한 조사와 구조모형에 대한 분석이 필요하다고 본다.

This study investigates convergent factors associated with occupational stress among General Hospital Administrative Staff(GHAS). The survey was administered to 221 staffs from 11 general hospitals located in J city from November 1st, 2016 to January 31st, 2017, using structured self-administered questionaries without respondents' personal information. The hierarchical multiple regression analysis shows the following results. The occupational stress of respondents turned out to be significantly higher in following groups: a group in which organizational justice-distributive is lower, a group in which self-esteem is lower, a group in which self-efficacy is lower. The results show explanatory power of 39.5%. The results of the study indicate that the efforts, to increase organizational justice-distributive, to increase self-esteem, to increase self- efficacy, are required to decrease the occupational stress among GHAS. These results are expected to be utilized for organizational and personnel management to reduce occupational stress in GHAS. In the following study, the research of additional factors and the analysis of structural equation model about the occupational stress among GHAS will be needed.

키워드

참고문헌

  1. Y. Y. Choi, M. A. Han, J. Park & S. W. Choi. (2016). The influence of violence experience on the job stress among hospital employees working at administration and discharging department. Health policy and management, 26(4), 325-332. DOI : 10.4332/KJHPA.2016.26.4.325
  2. S. H. Kim & S. Y. Bae. (2014). Factors related to occupational stress among hospital administrative staff. Journal of Digital Convergence, 12(10), 433-443. DOI : 10.14400/JDC.2014.12.10.433
  3. S. H. Kim & S. Y. Bae. (2017). Analysis of convergent factors related to job satisfaction among hospital administrative staff. J of Digital Convergence, 15(4), 365-375. DOI : 10.14400/JDC.2017.15.4.365
  4. S. Y. Bae & S. H. Kim. (2017). Analysis of convergent influence of self efficacy, job characteristics and occupational stress on job satisfaction among hospital administrative staff. Journal of Digital Convergence, 15(7), 239-246. DOI : 10.14400/JDC.2017.15.7.239
  5. S. Y. Bae & S. H. Kim. (2015). Analysis of the influence of human nature factors, mental health factors and fatigue on occupational stress among hospital administrative staff using a structural equation model. Journal of Digital Convergence, 13(3), 221-229. DOI : 10.14400/JDC.2015.13.3.221
  6. R. H. Moorman. (1991). Relationship between organizational justice and organizational citizenship behaviors. Journal of Applied Psychology, 76(6), 845-855. DOI : 10.1037//0021-9010.76.6.845
  7. S. Y. Choi. (2005). A Study on the organizational citizenship behavior of social workers: focusing on the relationships among the organizational justice, trust in supervisor, organizational cynicism, and affective commit. Doctoral Dissertation, Ewha Womans University, Seoul. UCI : G901:A-0005204595
  8. J. M. Park & S. H. Ko. (2016). The Effect of organizational justice on self-Esteem and job satisfaction, International. Journal of Tourism Management and Sciences, 31(5), 159-176. DOI : 10.21719/KJTR.31.5.9
  9. R. M. Tipton & E. L. Worthington. (1984). The measurement of generalized self-efficacy: A study of construct validity. Journal of Personality Assessment, 48, 545-548. DOI : 10.1207/s15327752jpa4805_14
  10. J. S. Yu, A. J. Lee & H. S. Han. (2017). Relationships among organizational justice, job embeddedness, self-efficacy, organization citizenship behavior and turnover intention in a hotel organization. KJHA, 26(1), 89-106. UCI : G901:A-0008107180
  11. F. Faul, E. Erdfelder, A. Lang & A. Buchner. (2007). G*Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences, Behavior Research Methods. 39(2), 175-191. DOI : 10.3758/BF03193146
  12. M. Rosenberg. (1965). Society and the adolescent self-image. Princeton University Press, Princeton, N.J. 46-68. DOI : 10.1126/science.148.3671.804
  13. B. J. Jon. (1974). Self-esteem: A test of its measurability. Yonsei Journal, 11, 107-129. UCI : G901:A-0000284955
  14. S. M. Yang. (2000). The development and effectiveness of group program on empowerment for the parents with mentally retarded adults. Doctoral Dissertation, Seoul National University, Seoul. UCI : G901:A-0004899932
  15. S. J. Chang et al. (2005). Developing an occupational stress scale for korean employees. Korean Journal Occup Environ Med, 17(4), 297-317. UCI : G901:A-0002142762
  16. S. H. Kim & S. Y. Bae. (2017). Convergent factors related to job burnout among hospital administrative staff. Journal of Digital Convergence, 15(10), 349-356. DOI : 10.14400/JDC.2017.15.10.349
  17. S. Y. Park & J. K. Kim. (2017). The relations between the musculoskeletal symptoms and job stress of occupational therapists at rehabilitation hospitals. Journal of the Korea Convergence Society, 8(2), 43-51. DOI : 10.15207/JKCS.2017.8.2.043
  18. H. K. Lee & Y. J. Chung. (2017). Converged influencing factors on the stages of exercise behavior change of nurses in shift work using transtheoretical model. Journal of Convergence for Information Technology. 7(5), 35-43. DOI : 10.22156/CS4SMB.2017.7.6.035
  19. J. M. Kang & J. O. Kwon. (2017). A Convergence effect of positive psychological capital and psychological well-being on work engagement of medium and small hospitals nurses. Journal of the Korea Convergence Society. 8(4), 89-99. DOI : 10.15207/JKCS.2017.8.4.089
  20. S. J. You, M. G. Kim, Y. M. Kim & Y. K. Choi. (2017). A comparative study on national and international hospital accreditation systems focusing on Korea, the U.S., and Australia. Journal of Convergence for Information Technology, 7(4), 27-38. DOI : 10.22156/CS4SMB.2017.7.4.027