Journal of Korean Public Health Nursing (한국보건간호학회지)

Korean Society of public Health Nursing (한국보건간호학회)
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Effects of Satir's model Based Communication Education on Communication Competence, Emotional Intelligence and Depression-happiness of Regional Public Hospital Nurses

사티어모델 기반 의사소통 교육프로그램이 공공병원 간호사의 의사소통 능력, 정서지능, 우울 및 행복에 미치는 효과

  • Shin, Yoonhee (Center for Public Health, Ewha Womans University Mokdong Hospital) ;
  • Lee, Sook (Department of Nursing, Dankook University) ;
  • Moon, Hyunsook (Department of Nursing, Ewha Womans University Mokdong Hospital) ;
  • Jung, Dukyoo (College of Nursing, Ewha Womans University) ;
  • Lee, Hyesoon (Center for Public Health, Ewha Womans University Mokdong Hospital, College of Nursing, Ewha Womans University)
  • 신윤희 (이대목동병원 공공의료사업센터) ;
  • 이숙 (단국대학교 간호학과) ;
  • 문현숙 (이대목동병원 간호부) ;
  • 정덕유 (이화여자대학교 간호대학) ;
  • 이혜순 (이대목동병원 공공의료사업센터, 이화여자대학교 간호과학과)
  • Received : 2017.10.23
  • Accepted : 2018.03.30
  • Published : 2018.04.30
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Abstract

Purpose: This study was conducted to identify the effects of Satir's model based communication education on communication competence, emotional intelligence and depression-happiness in regional public hospital nurses. Methods: A non-equivalent control group pretest-posttest quasi-experimental design was used. The subjects were 36 nurses of the experimental group and 36 nurses of the control group. Satir's model based communication education was conducted for two days and the dependent variables were measured using the global interpersonal communication competence scale (GICC), emotional intelligence scale and short depression-happiness scale (SDHS). Data were analyzed by the Chi-squared test, Fisher's exact test and ANCOVA using SPSS 21.0. Results: Communication competence (F=12.7, p<.001) was significantly increased in the experimental group, as was emotional intelligence (F=6.67, p=.01). Conclusion: The results of the study suggest that Satir's model based communication education is an effective method to increase public hospital nurses' communication competence and emotional intelligence.

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References

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