References
- Ahn, Y. H., Kweon, E. K., Choi, E. S., & Gu, E. J. (2011). Effects of competency level in communication on professional competence of public health nurses. Journal of Korean Public Health Nursing, 25(2), 233-243.
- Bae, Y., & Lee, T. (2015). Relationship of experience of violence and professional quality of life for hospital nurses'. Korean Academy of Nursing Administration, 21(5), 489-500. http://dx.doi.org/10.11111/jkana.2015.21.5.489
- Bak, Y. I. (2016). What should be the goal of the communication education?. The Journal of the Humanities, 107, 5-32.
- Ceschi, G., Billieux, J., Hearn, M., Fuerst, G., & Van der Linden, M. (2014). Trauma expo sure interacts with impulsivity in predicting emotion regulation and depressive mood. European Journal of Psychotraumatology, 5, 24104. http://dx.doi.org/10.3402/ejpt.v5.24104
- Choi, E., & Jeon G. (2017). The impacts of psychosocial work environments on depressive symptoms among Korean registered nurses. Korean Journal of Occupational Health Nursing, 26(1), 30-39. http://dx.doi.org/10.5807/kjohn.2017.26.1.30
- Choi. M. L. (2015). The relations among sensitivity intelligence, self-management and selfreflection of the athlete. Korean Journal of Physical Education, 54(3), 231-242.
- Codier, E., & Codier, D. D. (2017). Could emotional intelligence make patients safer? Specific skills might help nurses to improve communication, conflict resolution, and individual and team performance. American Journal of Nursing, 117(7), 58-62. http://dx.doi.org/10.1097/01.NAJ.0000520946.39224.db
- Compton, J., Copeland, K., Flanders, S., Cassity, C., Spetman, M., Xiao, Y., et al. (2012). Implementing SBAR across a large multihospital health system. Joint Commission Journal on Quality and Patient Safety, 38(6), 261-268. https://doi.org/10.1016/S1553-7250(12)38033-1
- Crowne, K. A., Young, T. M., Goldman, B., Pat terson, B., Krouse, A. M., & Proenca, J. (2017). Leading nurses: Emotional intelligence and leadership development effectiveness. Leadership in Health Services, 30(3), 217-232. http://dx.doi.org/10.1108/LHS-12-2015-0055
- DeVellis, R. F. (2016). Scale development: Theory and applications(4th ed.). California: Sage Publications.
- Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.
- Ha, J. Y., & Jeon, S. Y. (2016). The effects of humanistic knowledge and emotional intellig ence on communication skills of nurses. The Journal of Korean Academic Society of Nursi ng Education, 22(3), 264-273. http://dx.doi.org/10.5977/jkasne.2016.22.3.264
- Han, J. H. (2004). The effects of leader's emoti onal intelligence on subordinate's attitude a nd leader's task performance. Unpublished master's thesis, Kwangwoon University, Seoul.
- Hur, K. (2003). Construction and validation of a global interpersonal communication compe tence scale. Korean Journal of Journalism & Communication Studies, 47(6), 380-408.
- Hwang, E. J. (2011). Educational needs for con sideration in developing curriculum for staff in charge of public health services in public hospitals. Journal of Korean Academy of Nursing, 41(3), 393-402. http://dx.doi.org/10.4040/jkan.2011.41.3.393
- Jeon, E. J., & Lee, G. J. (2017). A study on ch oice motives and satisfaction about nurses who changed jobs to public hospitals. Korean Journal of Occupational Health Nursing, 26(1), 55-64. http://dx.doi.org/10.5807/kjohn.2017.26.1.55
- Jeoung, Y. O., Sok, S. H., & Bak, Y. I. (2015). The shift change dialog pattern between nur ses. Language Research Institute, 69, 163-187.
- Johnson, M., Jefferies, D., & Nicholls, D. (2012). Developing a minimum data set for elect ronic nursing handover. Journal of Clinical Nursing, 21(3), 331-343. http://dx.doi.org/10.1111/j.1365-2702.2011.03891.x
- Kang, H. S., & Lee, J. H. (2010). Effectiveness of Satir group program for battered women in shelter. Journal of Arts Psychotherapy, 6(3), 17-33.
- Kang, H., & Kim, Y. (2016). Influence of the e motional intelligence, communication compet ence and stress coping on turnover intention in psychiatric nurses. Journal of the Korea Academia-Industrial cooperation Society, 17 (1), 141-151. http://dx.doi.org/10.5762/KAIS.2016.17.1.141
- Kim, K., & Cho, Y. (2013). The relationships b etween emotional labour and depressive sym ptoms among nurses in university hospitals. Korea Academy Industrial Cooperation Society, 14(8), 3794-3803. http://dx.doi.org/10.5762/KAIS.2013.14.8.3794
- Kim, S. & Yang, J. (2016). The effects of motiv ational interviewing training program on communication skills and self-efficacy of home visiting nurses. Journal of Korean Public Health Nursing, 30(2), 274-287. http://dx.doi.org/10.5932/JKPHN.2016.30.2.274
- Lee, S., & Kim, S. (2012). The degree of percei ved stress, depression and self esteem of university students. Journal of Korean Public Health Nursing, 26(3), 453-464. http://dx.doi.org/10.5932/JKPHN.2012.26.3.453
- Lewis, G. M., Neville, C., & Ashkanasy, N. M. (2017). Emotional intelligence and affective events in nurse education: A narrative review. Nurse Education Today, 53, 34-40. http://dx.doi.org/10.1016/j.nedt.2017.04.001
- Lim, S. J., & Park, E. Y. (2013). Changes in communication and relationship pattern for undergraduate nursing students after 'Satir communication education'. The Journal of Korean Academic Society of Nursing Education, 19(1), 151-162. http://dx.doi.org/10.5977/jkasne.2013.19.2.151
- Ministry of Health and Welfare. (2017, March 28). The national status of public health services. Retrieved August 11, 2017, from http: //www.mohw.go.kr/front_new/jb/sjb030301vw.jsp?PAR_MENU_ID=03&MENU_ID=0321&CONT_SEQ=338938&page=1
- Noh, J. H., & Na, Y. K. (2015). Effects of viole nce experience, emotional labor, and job stress on clinical nurses' depression. Korean Journal of Occupational Health Nursing, 24(3), 153-161. http://dx.doi.org/10.5807/kjohn.2015.24.3.153
- Rubin, R. B. (1990). Communication competence. In G. M. Phillips & J. T. Wood (Eds.), Speech communication: Essays to commemorate the 75th anniversary of the Speech Communication Association (pp. 94-129). Carbondale: Southern Illinois University Press.
- Satir, V., John, B., Jane, G., & Marina, G. (1991). The Satir model: Family therapy and beyond. Palo Alto, California: Science and Behavior Books.
- Schwind, J. K., McCay, E., Metersky, K., & Martin, J. (2016). Development and implementation of an advanced therapeutic communication course: Aninterprofessional collaboration. Journal of Nursing Education, 55(10), 592-597. http://dx.doi.org/10.3928/01484834-20160914-11
- Seo, M., & Hong, S. (2015). Effect of the group art therapy to be concerned in the job stress and the emotional expression of psychiatricward nurse. The Korean Journal of Art Therapy, 15(1), 93-115. http://dx.doi.org/10.18253/kart.2015.15.1.06
- Shin, A. Y., & Chae, J. (2011). Emotion regulation strategies in patients with depressive and anxiety disorders. Cognitive Behavior Therapy in Korea, 11(1), 41-52.
- Son, E. M., & Lee, J. B. (2008). Effect of indoor horticultural activity program on elementary school student s emotional intelligence and achievement motivation. Journal of Korean Practical Arts Education, 21(1), 23-35.
- Wretman, C. J. (2016). Saving satir: Contemporary perspectives on the change process model. Social Work, 61(1), 61-68. http://dx.doi.org/10.1093/sw/swv056