Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
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The Effects of SCM Competency and Process Improvement on Operational Performance in Small and Venture Companies

중소벤처기업의 SCM역량과 프로세스 개선이 운영성과에 미치는 영향

  • 이설빈 (경상대학교 산업경영학과) ;
  • 박주경 (제이앤케이 글로벌 파트너스)
  • Received : 2018.10.31
  • Accepted : 2018.12.29
  • Published : 2018.12.31
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Abstract

This study is intended to look into the effects of SCM(supply chain management) competency and process improvement on operational performance in small and venture companies. To achieve this, a survey was empirically carried out to 179 small and venture manufacturing companies. The findings showed that the SCM competency had a significant effect on the process improvement and operational performance in small and venture companies, adopting all hypotheses. And the process improvement had a significant mediating effect on the relationship between SCM competency and operational performance in small and venture companies, adopting hypothesis 4. As for the findings, strategic alliance, technology development, competency concentration as SCM competencies and starting preparation, detailed planning, implementation management as process improvements were factors that have positive effects on quality performance, cost reduction and profit increase as operational performances in small and venture companies. In other words, the better process and performance by the maximized SCM competencies require selective input strategies for strategic alliance, technology development and competency concentration in small and venture companies. And for its early application and settlement, the starting preparation and detailed planning of business process within small and venture companies need to be jointly put in action under clear company-wide goal management. Consequently, the expected performance can be maximized when strict management and implementation lead to these attributes.

본 연구는 중소벤처기업의 SCM(공급사슬관리)역량과 프로세스 개선이 운영성과에 미치는 영향력을 밝히는데 목적을 갖고 중소벤처제조기업 179개사를 대상으로 실증 분석하였다. 연구결과를 보면 중소벤처기업의 SCM역량이 프로세스 개선과 운영성과에 유의한 영향을 미쳐 가설은 모두 채택되었다. 또한, 중소벤처기업의 SCM역량이 운영성과에 미치는 영향에서 프로세스개선의 매개효과 또한 유의적인 영향을 미쳐 가설4도 채택되었다. 이와 같은 결과는 중소벤처기업의 SCM역량으로서의 전략적 제휴, 기술개발, 역량집중화 요인과 프로세스 개선 요인으로서의 착수 준비, 상세 계획, 실행 관리 요인이 운영성과 요인으로서의 품질성과, 원가절감, 수익증가에 긍정적인 영향을 미치는 요인임을 실증해 주었다. 이는 중소벤처기업에서의 SCM을 도입하여 역량을 극대화시켜 프로세스를 보다 개선시키고 성과를 높이기 위해 중소벤처기업에 적합한 전략적 제휴와 기술 개발과 동시 역량집중화를 위한 선별적 투입전략이 요구됨을 의미한다. 따라서 이의 조기 적용과 정착을 위해 중소벤처기업 자체 내 업무 프로세스의 착수준비, 상세계획을 기획하여 뚜렷한 전사적 목표 관리하에 공동 실행에 옮김으로서 이들 속성에 비례한 엄격한 관리와 실행이 이어질 때 기대성과 또한 극대화 될 수 있음을 시사해준 것으로 평가할 수 있다.

Keywords

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