참고문헌
- Bagozzi, Richard, P., and Yi, Y. 1988. "On the Evaluation of Structural Equation Models." Journal of the Academy of Marketing Science. 16:74-94.
- Bhattacherjee, A. 2001. "An Empirical Analysis of the Antecedents of Electronic Commerce Service Continuance." Decision Support Systems. 32:201-214. https://doi.org/10.1016/S0167-9236(01)00111-7
- Davis, Fred D. 1989. "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology." MIS Quarterly 13(3):319-340. https://doi.org/10.2307/249008
- Elbanna, Said. Eid, Riyad., and Kamel, Hany. 2015. "Measuring Hotel Performance Using the Balanced Scorecard: A Theoretical Construct Development and Its Empirical Validation." International Journal of Hospitality Management 51:105-114. https://doi.org/10.1016/j.ijhm.2015.09.004
- Fornell, Claes., Johnson, Michael D. Anderson, Eugene W. Cha, Jaesung., and Bryant, Barbara E. 1996. "The American Customer Satisfaction Index: Nature, Purpose, and Finds." Journal of Marketing 60:7-18. https://doi.org/10.2307/1251898
- Gefen, David., Straub, Detmar W., and Boudreau, Marie C. 2000. "Structural Equation Modeling and Regression: Guidelines for Research Practice." Communications of the Association for Information Systems 4(7).
- Gehrt, Kenneth C., Laura J. Yale, and Diana A. Lawson. 1996. "The Convenience of Catalog Shopping: Is There More to It Than Time?." Journal of Direct Marketing,10(4):19-28. https://doi.org/10.1002/(SICI)1522-7138(199623)10:4<19::AID-DIR2>3.0.CO;2-#
- Hampton, Gerald. M., and Dorothee, Hampton. L. 2004. "Relationship Professionalism, Rewards, Marketing Orientation and Job Satisfaction among Medical Professionals." Journal of Business Research 55:1-12.
- Jung, Jaerim. 2015. "Catch the Dealer of Complex Chinese Distribution Market." Last modified April 24. http://www.weeklytrade.co.kr/news/view.html?section=1&category=3&no=5777
- Kaplan, Robert S., and Norton, David P. 1992. "The Balanced Scorecard Measures that Drive Performance." Harvard Business Review 57:70-79.
- Kaplan, Robert S., and Norton, David P. 1996. "Using the Balanced Scorecard As a Strategic Management System." Harvard Business Review 74:75-86.
- Kim, Daekwan. Kim, Hakjun, and Park, Yangwoo. 2009. "A Study on the Development of KPI in the Super Deluxe Hotel Business in Seoul Korea Using BSC." Korean Journal of Hotel Administration 18(3):133-151.
- KOTRA. 2008. "Guide to the Chinese Distribution Market." Accepted by May. 08-007. www.kotra.or.kr.
- Kwak, Youngsik, and Nam, Yongsik. 2011. "The Descriptive Study for Cosmetic Channel Type in China based on Market Sturcture Factiors and Network Centrality." Daehan Journal of Business. 24:963-983.
- Lee, Chanho. 2015. "Analysis on the Composite Relationships among Perspectives in the Balanced Scorecard-Focused on Small and Midium-Sized Manufacturing Firms in China." Journal of Digital Convergence. 13(8):145-151. https://doi.org/10.14400/JDC.2015.13.8.145
- Lee, Sangjae. Park, Sungbum, and Lim, Gyoogun. 2013. "Using Balanced Scorecards for the Evaluation of Software-as-a-service." Information & Management 50:553-561.
- Lee, Soojin, and Shin, Dongwoong. 2012. "Empirical Study on the Distribution Localization Degree of Korean Firms in China." International Commerce and Information Review 14:3-27.
- Lee, HeeJae. 2015. "Cosmetics Industry Analysis." Kiwoom Securities, December 03.
- Li, Xuzhe., Lin, Huiyi., Kwak, Hyeeun, and Bae, Kihyung. 2017. "The Export Enlargement Strategy of Chinese Cosmetic." Journal of the Korea Contents Association 17(2):239-248. https://doi.org/10.5392/JKCA.2017.17.02.239
- Morgan, Robert M., and Hunt, Shelby D. 1994. "The Commitment-Trust Theory of Relationship Marketing." Journal of Marketing 58(3):20-38. https://doi.org/10.2307/1252308
- Norreklit, Hanne. 2000. "The Balance on the Balanced Scorecard a Critical Analysis of Some of Its Assumptions." Management Accounting Research 11:65-88. https://doi.org/10.1006/mare.1999.0121
- Oh, Sookyun. 2010. "A Study on the Entry Strategy of Chinese Distribution Market in Korea Company." The Journal of Korea Research Society for Customs 11:351-382.
- Parasuraman, A., Zeithaml, Valarie A, and Berry, Leonard L. 1988. "SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality." Journal of Retailing 64:12-40.
- Parasuraman, A., Zeithaml Valarie A., and Berry, Leonard L. 1985. "A Conceptual Model of Service Quality and Its Implication for Future Research." Journal of Marketing 49:41-50.
- Sheng, Tongwei. 2012. "A Study on the Use of BSC in the Strategic Human Resource Management." Master diss., Cheongju University.
- Suh, Changjuck, and Lee, Jeongsik. 2014. "The Causal Relationships among the Qualitative Factors Affecting Performance of Electronic Goods Retail Stores from a BSC Perspective." Journal of the Korea Service Management Society 15:113-144. https://doi.org/10.15706/jksms.2014.15.3.005
- Sung, Siil. 2004. "Analysis of Changes in Chinese Distribution Market and Entry Strategy." Korean-Chinese Social Science Studies 3:209-241.
- Swan, John. E., Trawick, Fredrick. I, and Silvia, David W. 1985. "How Industrial Salespeople Gain Customer Trust." Industrial Marketing Management 14:203-211. https://doi.org/10.1016/0019-8501(85)90039-2
- Walker, Kenton B. 1996. "Corporate Performance Reporting Revisited - the Balanced Scorecard and Dynamic Management Reporting." Industrial Management & Data System 96:24-30.
- Yang, Heesoon., Jin, Byoungho, and Jung, Minji. 2017. "The Influences of Consumer Characteristics, Perceived Quality and Korean Wave on Purchase Intention of Korean Cosmetics : A Comparison between Chinese and Vietnamese Consumers." Korean Journal of Consumer and Advertising Psychology 18(2):173-192. https://doi.org/10.21074/kjlcap.2017.18.2.173