Journal of Digital Contents Society (디지털콘텐츠학회 논문지)

Digital Contents Society (한국디지털콘텐츠학회)
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Satisfaction Evaluation for Tablet-based Smart AAC Device

태블릿 기반 스마트 AAC 기기 만족도 평가

  • Kong, Jin-Yong (Department of Rehabilitation Technology, Korea Nazarene University) ;
  • An, Na-Yeon (Department of Rehabilitation Technology, Korea Nazarene University)
  • 공진용 (나사렛대학교 재활공학과) ;
  • 안나연 (나사렛대학교 재활공학과)
  • Received : 2018.01.31
  • Accepted : 2018.02.26
  • Published : 2018.02.28
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Abstract

The purpose of this study is to analyze the satisfaction and requirements of users' devices after development of tablet based AAC(Augmentative and Alternatice Communication) application for Android. The purpose of this study is to evaluate the satisfaction and the requirement of tablet - based AAC application, Were assessed using the Korea Assistive Technology Assessment Tool (KAAT). As a result of satisfaction evaluation of tablet-based smart AAC device, all the items including device, service, and everyday life showed positive response satisfying from 5 point scale to more than 4 point scale. However, it was relatively low in the items of effectiveness, manipulation and convenience. Some of the improvements in the application include the enlargement of the symbol sound and the simplicity of symbol editing. The results of the study suggest that continual updates of m Smart AAC applications, the simplicity of symbolic editing, application usage and training should be improved. The satisfaction evaluation results of this study and the feedback of potential users will be the guidelines for improving and complementing the functions of existing smart AAC devices.

본 연구는 안드로이드용 태블릿 기반 AAC(Augmentative and Alternatice Communication) 애플리케이션 개발 후 그에 따른 기기에 대한 만족도 및 요구사항을 분석하는데 목적이 있다. 본 연구에서는 태블릿 기반 AAC 기기의 만족도 및 요구사항을 평가하였다. 평가는 기기 및 서비스 변화 정도, 신체적 기능 변화 정도, 일상생활 및 사회생활의 변화 정도, 욕구 충족 정도를 측정하는 만족의 개념을 사용하는 보조공학평가도구(Korea Assistive Technology Assessment Tool, KAAT)를 사용하여 평가하였다. 태블릿 기반 스마트 AAC 기기의 만족도 평가 결과, 기기, 서비스, 일상생활을 비롯해 모든 항목에서 5점 척도에서 4점대 이상으로 만족하는 긍정적인 반응을 나타냈다. 그러나 그 중 효과성과 조작 및 편리성의 항목에서 상대적으로 낮게 나타났다. 기기의 개선사항으로는 상징소리 확대, 상징편집의 간결성 등의 의견이 조사되었다. 연구결과를 통해 스마트 AAC 기기의 지속적인 업데이트, 상징편집의 간결성, AAC 기기 활용 방법 및 교육이 반드시 개선되어야 할 것으로 사료된다. 본 연구의 만족도 평가 결과 및 잠재적 사용자의 피드백은 기존 스마트 AAC 기기의 기능 개선과 보완을 위한 지침이 될 것이다.

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