Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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An Evaluation Model of IT Investment Effect

정보기술 투자 효과 평가방법에 관한 연구

  • Received : 2017.12.13
  • Accepted : 2018.02.20
  • Published : 2018.02.28
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Abstract

Financial IT evaluation methods have been unable to satisfy firms' requirements. There has been a growing demand for more comprehensively and non-financially measuring the IT performance. We developed a process-based approach in evaluating impacts of IT on primary activities. In this research we proposed a model that uses the corporate objective of IT and strategic fitt as the core independent variables in measuring the IT effect. Based on the data collected from the management variables of the 125 companies located in Korea, the companies were classified into the 4 different groups according to their corporate objective for IT: un-oriented, operations oriented, market oriented and dual oriented. Through the empirical analysis, we were able to demonstrate that the management of the companies showing a higher orientation level perceives a better IT investment performance, and this shows that the corporate objective for IT serves as a useful index for measuring the IT investment effect. In this research, it was also demonstrated that the strategic alignment has a positive influence on perceiving the IT investment effect.

재무적 IT 투자 효과 측정 방법들은 기업의 요구를 충족시킬 수 없었다. 그러므로, IT 투자에 대한 종합적이고 비 재무적 성과측정 모형에 대한 많은 요구가 있었다. 본 연구에서는, 이러한 요구에 부응하기 위해 기업의 업무 프로세스에 기반 한 IT 성과측정 모형을 제시하고 있다. 본 연구에서 제시된 모형은 기업의 IT목표와 전략적 조정을 측정변수로 사용하여 기업의 성과측정 모형을 제시한다. 국내 125개 기업을 IT에 대한 목표에 따라 다음과 같이 네 개의 그룹으로 분류하여 데이터를 수집하였다: "무 중심", "운영 중심", "시장 중심", "이중 중심". 분석결과를 통해서 우리는 IT에 대한 더 높은 집중(중심)을 갖고 있는 기업일수록 보다 더 높은 IT 투자 성과를 인지하고, 또한 이는 IT에 대한 기업 목표의 정도가 IT 투자의 성과를 측정하기 위한 척도가 된다는 것을 알 수 있었다.

Keywords

References

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