Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
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An Empirical Analysis on ISO 9001:2015 Transition Audits

ISO 9001:2015 전환심사의 실증적 분석

  • Park, Dong Joon (Department of Statistics, Pukyong National University) ;
  • Yoon, Min (Department of Statistics, Pukyong National University) ;
  • Kang, Byung Hwan (LRQA, Korea Ltd.) ;
  • Kim, Ho Gyun (Department of Production Information Technology Engineering, Dong-Eui University)
  • Received : 2018.08.28
  • Accepted : 2018.11.22
  • Published : 2018.12.31
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Abstract

The International Organization for Standardization (ISO) published ISO 9001 Quality Management System (QMS)-Requirements in 1987 and has revised four times since then. ISO 9001:2015 is the latest edition. This latest edition has two most noticeable changes. The first major change of new edition focuses on performance with an emphasis on Risk-Based Thinking (RBT) to enhance the process approach. The new edition consists of ten clauses whose first three clauses are largely same as older edition but risks are clearly stated and stressed in last seven clauses, emphasizing on Plan-Do-Check-Act cycle at all levels in the organization. The second major change is that the new edition has the same overall structure as other ISO management system standards known as High Level Structure (HLS) with Annex SL. The companies obtained the certificate of new ISO 9001:2015 QMS by September 15, 2018 in order to maintain as an ISO QMS registered firm. In this article we collected transition audit data from more than 100 companies that registered ISO 9001:2015 QMS for recent three years. We performed a statistical analysis to disclose the relationships between the characteristics of companies and the minor nonconformities found in ISO 9001:2015 requirements during transition audit processes. We also aim to interpret the findings and deduce the implications of the statistical results.

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