Knowledge Management Research (지식경영연구)

The Knowledge Management Society of Korea (한국지식경영학회)
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Influences of intra- and inter-team networks on knowledge brokerage behavior

팀 내·외부 관계망이 지식 중개자 활동에 미치는 영향

  • 강민형 (아주대학교 경영대학 e 비즈니스학과) ;
  • 김병수 (영남대학교 경영대학 경영학과)
  • Received : 2018.08.01
  • Accepted : 2018.10.19
  • Published : 2018.12.31
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Abstract

Knowledge transfer among employees integrates individual knowledge scattered within a firm, thus increases organizational effectiveness. In particular, the role of knowledge broker, which enables knowledge sharing across multiple teams or subunits, is critical for the success of knowledge management. This study classified the types of knowledge broker that facilitates knowledge flows among team, and examined the influences of various intra- and inter-team social networks. Survey responses from 128 employees of four R&D teams were gathered and analyzed using partial least square structural equation modeling. The results of analysis showed that all types of inter-team networks(i.e., emotional closeness network, frequency of interaction network, and perceived expertise network) had significant influences on related knowledge brokerage behaviors. In case of intra-team networks, only the emotional closeness network showed significant influence. These results proved the necessity of managing various types of intra- and inter-team networks to encourage knowledge brokerage behaviors within a firm.

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