한국식품영양학회지 (The Korean Journal of Food And Nutrition)

  • 제31권1호
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  • Pages.70-79
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  • 2018
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  • 1225-4339(pISSN)
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  • 2287-4992(eISSN)
한국식품영양학회 (The Korean Society of Food and Nutrition)
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부산지역 중·고등학교 조리종사자의 직무변인이 직무소진과 직무관여 및 이직의도에 미치는 영향

The Effects of Job Characteristics on Job Burnout, Engagement and Turnover Intention of Middle and High School Foodservice Employees

  • 류은순 (부경대학교 식품영양학과) ;
  • 이경아 (대구가톨릭대학교 식품영양학과)
  • Lyu, Eun-Soon (Dept. of Food Science & Nutrition, Pukyong National University) ;
  • Lee, Kyung-A (Dept. of Food & Nutrition, Catholic University of Daegu)
  • 투고 : 2017.11.09
  • 심사 : 2018.01.02
  • 발행 : 2018.02.28
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초록

The purpose of this study was to obtain data on the contribution of job characteristics (work, autonomy, reward, community, fairness, value) towards job burnout (emotional exhaustion, cynicism), job engagement (vigor, dedication, absorption) and turnover intention in school foodservice employees. Typically, 594 school foodservice employees in the Busan area participated in our survey. Workload (${\beta}=-0.512$, p<0.001) had the highest negative influence on emotional exhaustion, whereas reward (${\beta}=-0.216$, p<0.001) and community (${\beta}=-0.214$, p<0.001) had the highest negative influence on cynicism. Community (${\beta}=0.305$, p<0.001) and workload p<0.001) had the highest positive influence on vigor. Community (${\beta}=0.261$, p<0.001) and (${\beta}=0.238$, p<0.001) had the highest positive influence on dedication. (${\beta}=0.287$, p<0.001) and community (${\beta}=0.224$, p<0.001) had the highest positive influence on absorption. Workload (${\beta}=-0.195$, p<0.001) and community (${\beta}=-0.182$, p<0.001) had the highest negative influence on turnover intention. Overall, the results show that job characteristics are very important factors affecting foodservice employee's burnout, engagement, and turnover intention. So should try to reduce the employees' workload and increase the rewards for them along with activating communication among each other.

키워드

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피인용 문헌

  1. Examining Burnout and the Relationships Between Job Characteristics, Engagement, and Turnover Intention Among U.S. Educators vol.10, pp.4, 2020, https://doi.org/10.1177/2158244020972361