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Analysis of Mission Statement of Social Welfare Centers

사회복지관의 조직 사명문 분석

  • Kwon, Sun-ae (Division of Social Welfare, Changshin University) ;
  • Kim, Sun-joo (Division of Social Welfare, Tongmyong University)
  • 권순애 (창신대학교 사회복지학과) ;
  • 김선주 (동명대학교 사회복지학과)
  • Received : 2017.10.10
  • Accepted : 2017.11.03
  • Published : 2017.11.30
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Abstract

The purpose of this study is to analyze mission statements of social welfare centers. For this, we collected mission statements of 385 social welfare centers nationwide. We analyzed data using the NVivo 10 program. Analysis results found the total number of collected words was 1,401. The number of words corresponding to the target of organizations was 448 (32.0%), the number of words corresponding to problems was 51 (3.6%), the number of words corresponding to the directionality 118 (8.4%), the number of words corresponding to strategy was 545 (38.9%), and the number of words corresponding to organization's image was 239 (17.1%). Second, the words of the intervention target were resident of community, local community and community. Intervention issues included community problems, poverty, and social isolation. The words of the organizational directivity included welfare community/village, social welfare, and empowerment. Words related to organizational strategy were formation/building, sharing/serving, and improvement/development/improvement. Words related to the organizational image included in the mission statements were the welfare center, we, the professional agency, and the neighbors. By analyzing the mission statements, we found that social welfare centers portrayed its identity based on 'locality'. The distribution of the words related to the community was high in both the target, target, and direction. The limitations of this study include the exclusion of analyzing the relationship between organizational mission and organizational performance. This should be considered in future studies.

전국 사회복지관의 조직 사명문을 분석함으로써 조직의 정체성과 가치에 대해 실제적 이해를 도모하고자 하였다. 조직 사명문에 나타난 사회복지관의 표적성, 방향 및 전략, 이미지에 대해서 분석하기 위해서 전국 385곳의 사회복지관의 조직 사명문을 수집하였다. 분석은 NVivo 10 프로그램을 활용하였다. 전체 수집된 단어수는 1,401개였으며, 조직의 표적성에 해당되는 대상 448개(32.0%)의 단어, 문제 51개(3.6%)의 단어, 방향성에 해당되는 단어 118개(8.4%), 전략에 해당되는 단어 545개(38.9%), 이미지에 해당되는 단어 239개(17.1%)였다. 구체적으로 표적성에 해당되는 대상은 지역주민, 지역사회, 공동체가 높게 나타났고, 문제는 지역문제, 빈곤, 소외였다. 전략성에 해당되는 방향성은 복지공동체/마을, 사회복지, 역량강화가 높게 나타났고, 전략은 형성/구축, 나눔/섬김, 개선(발)/발전/향상이었다. 조직사명문에 나타난 이미지는 복지관, 우리, 전문기관, 이웃 순이었다. 이번 사회복지관의 조직 사명문을 분석함으로써 사회복지관은 '지역성'을 기반으로 설립된 기관으로서의 정체성을 명확히 보여주었다. 표적으로 삼은 문제와 대상, 방향성 모두 지역사회와 관련한 단어들의 분포가 단연 높게 나타났다. 본 연구에서 사회복지관의 조직사명문의 구성요소 및 특성만을 분석하였는데, 조직 사명문이 조직의 성과와 실제 어떠한 관련성을 가지고 있는지에 대한 분석은 실시하지 못한 한계를 가지고 있으며, 이에 대한 보완은 추후 연구에서 발전되기를 제안한다.

Keywords

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