한국건설관리학회논문집 (Korean Journal of Construction Engineering and Management)

  • 제18권5호
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  • Pages.50-58
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  • 2017
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  • 2005-6095(pISSN)
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  • 2465-9703(eISSN)
한국건설관리학회 (Korea Institute of Construction Engineering and Management)
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설계 커뮤니케이션 인식조사 및 QFD를 이용한 설계 커뮤니케이션 방안

Communication Awareness Survey and Design Communication Method Using QFD

  • Bae, Yujung (Department of Architectural Engineering, Dankook University) ;
  • Kwon, Won (Department of Architectural Engineering, Dankook University) ;
  • Cho, Jaeho (Department of Architectural Engineering, Dankook University) ;
  • Choi, Byungsun (Department of Architecture, Bucheon University) ;
  • Chun, Jaeyoul (Department of Architectural Engineering, Dankook University)
  • 투고 : 2017.05.02
  • 심사 : 2017.08.16
  • 발행 : 2017.09.30
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초록

최종 설계 결과물의 완성도와 발주자 요구에 적합한 설계 품질을 확보하기 위해서 프로젝트 참여자간 요구사항의 공유와 원활한 커뮤니케이션 과정이 필요하다. 하지만 기존의 문서기반, 도면기반 협력 방식은 복잡한 설계도서의 효과적 이해가 어렵고, 해당 분야의 충분한 기술적 경험이 중요하다. 참여자간 커뮤니케이션의 비효과적, 비효율적인 전달과 이해는 기능의 간섭 및 충돌의 가능성을 높이고 사업 수행의 물질적, 시간적 손실을 초래한다. 따라서 본 연구는 국내 건축설계업무에서의 참여자간 커뮤니케이션 현황과 인식을 조사하고 개선 방향을 제안하고자한다. 설문조사 내용을 기반으로 커뮤니케이션 증진요건을 분석하고 QFD 도구를 이용하여 기술적 요구사항을 프로젝트 참여자간 공유하고 수정하고 피드백 할 수 있는 커뮤니케이션 방안을 제시한다. QFD는 통합적인 설계검토가 가능하여 기능 간섭 및 충돌과 같은 예상 문제점을 발견하고 공유할 수 있다. 본 연구는 QFD를 이용한 커뮤니케이션 도구를 통해 적합한 의사결정을 지원하며 결과적으로 사용자 만족도 향상을 목적으로 한다.

The efficient communication process is essential to guarantee the completeness of design and secure the quality to meet the contractor's needs. However, using the existing communication methods based on the design and documents, it is difficult to effectively understand the drawings and specifications that are very complicated, and sufficient technical experiences would be required. Ineffective and inefficient communication among users, designers and project participants during the design process would raise the possibility of functional interferences of the object, induce conflicts, cause a design change, and accordingly incur losses of the project in terms of cost and time. The purpose of this study is to suggest improvement direction of communication in accordance with the requirements, by investigating the present state and the project participants' understanding of design communication. And also, it presents the application model of QFD that the project participants could share and define, and feedback the requirements as well as conducting analysis of improvement factors based on the survey.

키워드

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