Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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A Study on Enhancing Managerial Performance of Business Incubators and Developing Differentiation Strategy

비즈니스 인큐베이터의 경영 성과 향상 및 차별화 전략 수립에 대한 연구

  • SEO, Dayoon (Department of Industrial & Management Engineering, Hanbat National University) ;
  • Bae, SungUk (Korea Business Angels Association) ;
  • BAE, SungMin (Department of Industrial & Management Engineering, Hanbat National University)
  • 서다윤 (국립한밭대학교 산업경영공학과) ;
  • 배성욱 ((사)한국엔젤투자협회) ;
  • 배성민 (국립한밭대학교 산업경영공학과)
  • Received : 2017.08.14
  • Accepted : 2017.08.22
  • Published : 2017.09.30
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Abstract

Purpose: This study provide the matching mechanism between startup and business incubator to enhance managerial performance of business incubator. In addition, we propose the differentiation strategy for business incubator based on the needs of startups. Methods: In order to carry out the research, we surveyed 216 startups who already have invested in venture capitals and angel investors and currently residing in business incubator and 30 venture capitals and angel investors. Based on survey results, we develop a business incubator capability table matching startup with business incubator. Results: Satisfaction and importance of the supporting programs varied depending on the startup experience and startup lifecycle. As a result, we recommended a R&D center for machinery/material, bio/medical and electric/electronics startups and individual office for ICT and knowledge service startups. In addition, we suggested a differentiation strategy to BI in university specialized for machinery/material, privately operated BI for electric/electronic, (local)government, R&D center and individual office for knowledge service respectively. Conclusion: In this study, business incubator capability table is applied to match startup with business incubator and it could be applied to evaluate the current status of business incubator. Furthermore, it will help to establish a future strategic direction for business incubator.

Keywords

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