Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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A Study on Strategy of Certification Portfolio Using Social Network Analysis

사회연결망 분석을 통한 인증 포트폴리오 전략에 관한 연구

  • Yun, Tae Young (Graduate School of Public Policy and IT, Seoul National University of Science & Technology) ;
  • Cho, Nam Wook (Dept. of Industrial & Information Sys. Eng. Seoul National University of Science & Technology)
  • 윤태영 (서울과학기술대학교 IT정책대학원) ;
  • 조남욱 (서울과학기술대학교 글로벌융합산업공학과)
  • Received : 2017.05.23
  • Accepted : 2017.09.11
  • Published : 2017.09.30
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Abstract

Purpose: This paper provides a method to identify cost-effective standards by analyzing the relationships between certified company and standards. It also aims to provide a evaluation model to establish a certification portfolio strategy of institutions. Methods: By analysing the networks of certified company and certification standards, this paper developed an evaluation model of standards. The evaluation model uses an index(Certificated Standard Evaluation Index; CSEI) to assess the value of standards. Results: To verify the applicability of the evaluation model, the proposed model and the CSEL index have been applied to certification standards of Korean Standard Association. The results show that the evaluation model can effectively identify potential customers and thereby establish a certification portfolio strategy. Conclusion: The main contribution of this study is a provision of a new approach to certification portfolio strategy by evaluating the value of standards. The proposed model is expected to provide implications for the certification portfolio strategy.

Keywords

References

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