DOI QR코드

DOI QR Code

제조업체 근로자의 직무요구와 상사-부하 교환관계 및 직무 스트레스 회복경험이 직무착근도에 미치는 영향

The Effect of Job Demand, Leader Member Exchange, and Recovery Experience from Job Stress on Job Embeddedness of Workers in the Manufacturing Industry

  • 투고 : 2017.07.18
  • 심사 : 2017.08.25
  • 발행 : 2017.08.31

초록

Purpose: This study was conducted to investigate factors affecting the job embeddedness of workers in the manufacturing industry. Methods: The survey was conducted on 261 workers of the manufacturing industry in P city and Y city with the help of a structured self-report questionnaire, administered between June 10 and June 30, 2017. Data were analyzed using descriptive statistics, a t-test, ANOVA, a $Scheff{\acute{e}}s$ test, Pearson's correlation coefficients, and stepwise multiple regression. Results: There were significant differences in job embeddedness according to educational level, marital status, jobs and types of employment, satisfaction with salary, stress level, and the perceived health status of the subjects. There were significant positive correlations between role clarity of job demands (r=.45), leader member exchange (r=.48), recovery experience from job stress (r=.27), and job embeddedness. From the multiple regression analysis, the most significant factors affecting job embeddedness were found to be leader member exchange (${\beta}=.43$), recovery experience from job stress (${\beta}=.22$), and job demand (${\beta}=.15$). These variables explained 35.0% of the total variance in job embeddedness. Conclusion: In order to increase job embeddedness of workers in the manufacturing industry, it is necessary to prepare measures to increase job demand, leader member exchange, and recovery experience from job stress.

키워드

참고문헌

  1. An, H. J., & Hyun, S. H. (2015). The influence of the cabin crew's organizational career growth on job embeddedness, brand citizenship behavior and voice behavior. Korean Journal of Hospitality & Tourism, 24(3), 103-120.
  2. Choi, J. Y., & Chang, J. Y. (2016). The effects of professionalism, likehood of job embeddedness, and interaction quality with recruiters at entry on turnover behavior among R&D professionals. The Korean Journal of Industrial and Organizational Psychology, 29(4), 549-571. https://doi.org/10.24230/ksiop.29.4.201611.549
  3. Chung, D. Y., Lee, W. H., & Kim, C. K. (2009). A study of the relationship of the senior-guard's quality of exchange, job satisfaction and intention to leave one's job in private security company. Korean Security Science Review, 20, 313-338.
  4. Graen, G. B., & Uhl-Bien, M. (1995). Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level-multi-domain perspective. The Leadership Quarterly, 6(2), 219-247. https://doi.org/10.1016/1048-9843(95)90036-5
  5. Hong, H. K., Chung, K. Y., & Kim, W. H. (2012). Effects of self-efficacy on job embeddedness, innovation behaviors, and organizational citizenship behavior. The Korea Contents Society, 12 (5), 415-430. http://dx.doi.org/10.5392/JKCA.2012.12.05.415
  6. Jang, H. R. (2016). Effect on job engagement, job burnout and turnover intention by job demand, Journal of Hotel & Resort, 15(3), 81-101.
  7. Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity. New York: Wiley.
  8. Kang, S. H. (2017). The effects of leader-member exchange on job satisfaction. Yonsei Business Review, 54(1), 125-150.
  9. Kim, K. Y., & Lee, D. M. (2013). The effects of rewards system on embeddedness and turnover intention. Ordo Economics Journal, 16(4), 177-195.
  10. Korea Labor Institute, Workplace Panel Survey. (2016). Turnover Intention. from http://kosis.kr/statHtml/statHtml.do?orgId=336&tblId=TX _336_2009_H1019
  11. Kwon, J. H. (2014). The effects of job resources by hotel F&B employees on job embeddedness organizational commitment and job performance. Journal of Hotel Resort, 13(1), 23-42.
  12. Kwon, K. J., Hong, H. K., & Lee, H. R. (2010). A study on the predictors of job embeddedness of organization member. Journal of Tourism & Leisure Research, 22(3), 367-387.
  13. Lee, J. H., Choi, E. K., Oh, H. O., Moon, H. K., & Lee, S. M. (2016a). The impacts of job stress and job embededness on presenteeism among container terminal workers. Journal of Korean Academy of Community Health Nursing, 27(1), 31-42. http://dx.doi.org/10.12799/jkachn.2016.27.1.31
  14. Lee, S. M., Moon, H. K., Oh, H. O., Choi, E. K., Woo, K. M., & Lee, J. H. (2016b). The impacts of job stress and ego-resilience on recovery experience from job stress in the container terminal workers. Korean Journal of Occupational Health Nursing, 25(1), 9-18. http://dx.doi.org/10.5807/kjohn.2016.25.1.9
  15. Mitchell, T. R., Holtom, B. C., Lee, T. W., Sablynski, C. J., & Erez, M. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal, 44(6), 1102-1121. https://doi.org/10.2307/3069391
  16. Na, J. S. (2015). The effects of the job resources and job demands of Korean restaurant cooking employees on job embeddedness & job burnout. Unpublished doctoral dissertation, Honam University, Gwangju.
  17. Park, H. I., Park, Y. A., Monica Kim., & Hur, T. K. (2011). A validation study of a korean version of the recovery experience questionnaire. The Korean Journal of Industrial and Organizational Psychology, 24(3), 523-552. https://doi.org/10.24230/ksiop.24.3.201108.523
  18. Park, I. K. (2010). A study on the effects of job embeddedness on turnover intention for hotel employee. International Journal of Tourism and Hospitality Research, 25(3), 61-79.
  19. Park, J. S., & Park, Y. K. (2013). An effect of job embeddedness of hotel employees on customer orientation: Focusing mediator effect of LMX quality. Korean Journal of Hospitality & Tourism, 22(4), 218-233.
  20. Park, K. D. (2011). The relationship among job embeddedness, job burnout and customer orientation: Focusing on moderating effect of quality of LMX. Unpublished doctoral dissertation, Kyonggi University, Suwon.
  21. Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-316. http://dx.doi.org/10.1002/job.248
  22. Shim, J. Y., & Lee, H. R. (2014). A study on the realtionship between airlines' internal service quality and job embeddedness. Journal of the Korea Service Management Society, 15(1), 1-22.
  23. Shim, S. S. (2012). Influence of professionalism on job embeddedness and job burnout of life tims sports instructors. Korean Journal of Physical Education, 51(1), 323-332.
  24. Shin, D. H. (2013). The relationship among job stress, job embeddedness and job abandonment intention of doping control officers. Unpublished master's thesis, Korea National Sport University, Seoul.
  25. Sonnentag, S., & Fritz, C. (2007). The recovery experience questionnaire: Development and validation of a measure for assessing recuperation and unwinding from work. Journal of Occupational Health Psychology, 12(3), 204-221. http://dx.doi.org/10.1037/1076-8998.12.3.204
  26. Yoo, M. J., & Kim, J. K. (2016). A structural model of hospital nurses" turnover intention: Focusing on organizational characteristics, job satisfaction, and job embeddedness. The Journal of Korean Nursing Administration Academic Society, 22(3). 292- 302. http://dx.doi.org/10.11111/jkana.2016.22.3.292
  27. Yoon, J. W. (2006). The effect of job demands and job resources on job burnout and moderating effect individual traits in service job. Korea Journal of Business Administration, 19(6). 2531-2559.