DOI QR코드

DOI QR Code

택시운전근로자의 감정노동, 우울과 자기효능감에 따른 건강증진행위 영향요인

Effects of Emotional Labor, Depression and Self - Efficacy on Health Promotion Behavior of Taxi Driving Workers

  • 서해주 (경희대학교 대학원 간호학과) ;
  • 김자숙 (동강대학교 간호학과) ;
  • 김자옥 (원광보건대학교 간호학부) ;
  • 김학선 (원광보건대학교 간호학부) ;
  • 조인영 (동강대학교 간호학과) ;
  • 김혜숙 (목포카톨릭대학교 간호학과)
  • Suh, Hae-Joo (Department of Nursing, Graduate school Kyunghee University) ;
  • Kim, Ja-Sook (Department of Nursing, Dongkang College) ;
  • Kim, Ja-Ok (Department of Nursing, Wonkwang Health Science university) ;
  • Kim, Hack-Sun (Department of Nursing, Wonkwang Health Science university) ;
  • Cho, In-Young (Department of Nursing, Dongkang College) ;
  • Kim, Hye-suk (Department of Nursing, Mokpo Catholic university)
  • 투고 : 2017.07.01
  • 심사 : 2017.08.20
  • 발행 : 2017.08.28

초록

본 연구에서는 택시운전근로자의 감정노동, 우울, 자기효능감에 따른 건강증진행위 영향 요인을 파악하기 위한 목적으로 시도된 서술적 조사연구이다. 연구대상자는 G 광역시 택시운전근로자 102명이며, 자료 조사는 구조화된 설문지를 이용한 자가보고식으로 이루어졌다. 연구결과에 따르면, 택시운전근로자의 감정노동은 평균 3.22점, 우울은 평균 0.33점, 자기효능감은 평균 2.77점, 건강증진행위 수준은 평균 2.74점으로 나타났다. 건강증진행위와 관련 변인들 간의 관계를 살펴보면 감정노동과 우울, 자기효능감과 건강증진행위는 양의 상관관계, 감정노동과 자기효능감, 감정노동과 건강증진행위, 우울과 자기효능감, 우울과 건강증진행위는 음의 상관관계를 보였다. 자기효능감, 감정노동, 배우자 유무는 건강증진행위를 57.0% 설명하고 있다. 본 연구결과 택시운전근로자의 자기효능감이 건강증진행위 영향요인으로 파악된바 택시운전근로자의 자기효능감을 증대시키기 위한 간호 중재 전략과 감정노동을 감소시키고 건강증진행위를 향상시키기 위한 간호중재 방안을 강구해야 할 것이다.

The purpose of this study is to investigate the factors affecting health promotion behavior according to emotional labor, depression, and self - efficacy of taxi drivers. Study participants were 102 Taxi drivers in urban areas, and the data were collected through self-reported structured questionnaire. According to the results, among the variables related to Health promotion behaviors, Meaningful positive correlations were found among Health promotion behaviors and Emotional Labor, Depression, Self-efficacy, but Emotional Labor and Depression, Self-efficacy and Health promotion behaviors showed positive correlations. Emotional Labor and Self-efficacy, Emotional Labor and Health promotion behaviors, Depression and Self-efficacy, Depression and Health promotion behaviors showed negative correlations. In addition, the factors such as spouse, Emotional Labor, Self-efficacy explained Health promotion behaviors 57%. Based on the findings from the study, in order for taxi drivers to improve health promotion behaviors education program should be made with strategies increasing Self-efficacy and decreasing Emotional labor.

키워드

참고문헌

  1. Korea National Joint Conference of Taxi association, The number of a taxi driver across the country, Korea National Joint Conference of Taxi Association, http://www.taxi.or.kr/04/01_view.php?no=127(Apr 3, 2017)
  2. Korean Statistical Information Service, By the Parties to the monthly traffic accident, Korean Statistical Information Service, http://kosis.kr/statisticsList/statisticsList_01List.jsp?vwcd=MT_ZTITLE&parmTabId=M_01_01#SubCont(Aug 03, 2016)
  3. K. W. Youn, S. Y. Lee, S. H. Yim," Human Factors Involved in Traffic Accidents and Unsafe Driving Behaviors of Taxi Drivers", Korean Society of Occupational & Environmental Medicine, Vol. 18, No. 4, pp. 307-317, 2006.
  4. B. K. Lee, "The Effects of Customer Contact Service to the Mental Health among Korean Taxi Drivers", Korean Journal of Occupational Nursing, Vol. 25, No. 2, pp. 108-117, 2016. DOI:http://koreascience.or.kr/article/ArticleFullRecord.jsp?cn=KSONHT_2016_v25n2_108 https://doi.org/10.5807/kjohn.2016.25.2.108
  5. M. S. Bawa, M. Srivastav, "Study the Epidemio logical Profile of Taxi Drivers in the Background of Occupational Environment, Stress and Personality Characteristics", Indian Journal of Occupational & Environmental Medicine, Vol. 17, No. 3, pp. 108-113, 2013. DOI: 10.4103/0019-5278.130855.
  6. J. A. Morris, D. C. Feldman, "The Dimension, antecedents and Consequences of Emotional", Labor Academy of Management Review, Vol. 21, No. 4, pp.986-1010, 1996. DOI:10.5465/AMR.1996.9704071861
  7. Safety Information, It's urgent to prepare a Emotional protection bill, Safety Information, http://www.safetyin.co.kr/news/articleView.html?idxno=6789.(Oct 28, 2016)
  8. Y. J. Oh, Y. H. Choi, "Effects of Emotional labor, Job, Stress and Burnout on Somatization in Nurses : In convergence era", Journal of Digital Convergence, Vol 13, No. 10, pp. 415-424, 2015. https://doi.org/10.14400/JDC.2015.13.10.415
  9. E. J. Yoo, S. N. Shim, S. K. Kim, "The Effect of the Beauty Salon Worker's Emotional Labor, Job Stress, Job Burnout and Social Support on Turnover Intention", Journal of Digital Convergence, Vol 12, No. 12, pp. 427-439, 2014. DOI:http://dx.doi.org/.10.14400/JDC.2014.12.12.427
  10. M. S. Yoon, N. H. Kim, "The Moderating Effect of Client Violence on the Relationship between Emotional Labor and Depression among Social Workers", Korean Association Of Human Resource Development Vol. 19, No. 4, pp. 187-221, 2016. DOI:http://www.dbpia.co.kr/Article/NODE07093116
  11. M. J. Lee, G. W. Yoon, "Depression and Violence Experience of Taxi Labor, Conference Collection of Dissertations", Korean Society of Occupational & Environmental Medicine, Vol. 2012, No. 11, pp. 296-297, 2012.
  12. A. Bandura, "Self-efficacy: Toward a unifying theory of behavioral change". Psychological Review. Vol. 84, No. 2, pp. 191-215, 1977. https://doi.org/10.1037/0033-295X.84.2.191
  13. V. J. Strecher, B. M., DeVellis, M. H. Becker, I. M. Rosenstock, "The Role of Self-efficacy in Achieving Health Behavior Change", Health Education Quarterly, Vol. 13, No. 1, pp. 73-92, 1986. https://doi.org/10.1177/109019818601300108
  14. J. O. Kim, J. S. Kim, A. Y. Park, S. J. Han, "Influencing Factors on Health Promotion Behavior of Fire Officers", Korean Journal of Occupational Nursing, Vol. 22, No. 3, pp. 218-227, 2013. DOI:http://dx.doi.org/10.5807/kjohn.2013.22.3.218
  15. N. J. Pender, Health promotion in nursing practice (3rd ed), Conneticut: Appleton and Lange Stamford, 1996.
  16. E. Y. Hong, "Factors Affecting Nurse's Health Promoting Behavior : Focusing on Self-efficacy and Emotional Labor", Korean Journal of Occupational Health Nursing Vol. 23, No. 3, pp. 154-162, 2014. DOI: http://koreascience.or.kr/article/ArticleFullRecord.jsp?cn=KSONHT_2014_v23n3_154 https://doi.org/10.5807/kjohn.2014.23.3.154
  17. G. B. Wie, "A Study on the Factors Related to Self-Efficacy and Health Promotion Behavior of the Late School-Aged Children", The Korean Journal of Health Service Management, Vol. 7, No. 1, pp. 45-58, 2013. DOI: http://dx.doi.org/10.12811/kshsm. 2013.7.1.045
  18. Y. J. Kim, "A Study of Relations Between a Health Promoting Behaviors and Self-efficacy of Conscripted Policemen", Journal of the Korea Academia-Industrial cooperation Society, Vol. 14, No. 2 pp. 778-785, 2013. DOI:http://koreascience.or.kr/article/ArticleFullRecord.jsp?cn=SHGSCZ_2013_v14n2_778 https://doi.org/10.5762/KAIS.2013.14.2.778
  19. J. W. Oh, Y. S. Moon, "A Predictive Model of Health Promotion Behavior in Nursing Students" Journal of Digital Convergence, Vol. 12, No. 10, pp. 391-403, 2015. DOI:http://dx.doi.org/10.14400/JDC.2014.12.10.391
  20. Y. M. Ha, H.. K. Choi, "Relationships among Self Efficacy, Social Support, and Health Promoting Behaviors in Correctional Officers", Korean Journal of Occupational Nursing, Vol. 23, No. 3, pp.163-170, 2013. DOI: http://koreascience.or.kr/article/ArticleFullRecord.jsp?cn=KSONHT2014v23n3163
  21. J. K Ko, "Analysis of Factors Affecting the Health Behavior of Taxi-drivers, Journal of East-West Nursing Research", Vol. 15, No. 2, pp. 71-81, 2009.
  22. M. J Kim, "Effects of the Hotel Employees' Emotional Labor, upon the Job-related Attitudes", Journal of Tourism Sciences, Vol. 21, No. 2, pp. 129-141, 1998.
  23. A. T, Beck, C. H. Ward, M. J, Mook, J. Erbaugh, "An Inventory for Measuring Depression", Arch Gen Psychiatry, Vol. 4, No. 6, pp. 561-571, 1961. https://doi.org/10.1001/archpsyc.1961.01710120031004
  24. M. K. Lee, Y. H. Lee, S. H. Park, C. H. Song, Y. J, Jeong, S. K. Hong, B. K. Lee, P. L. Jang, E. L. Yun, "Reliability and Factor Analysis = A Standardization Study of Beck Depression Inventory 1-Korean Version (K-BDI)", The Korean Journal of Psychopathology, Vol. 4, No. 1, pp. 77-95, 1995.
  25. M.. Sherer, J. E. Maddux, B. Mercandante, P. S. Dunn, B. R. W. Jacob, "The Self-efficacy Scale: Construction and validation", Psychological Report, 51, pp. 663-671, 1982. DOI: http://dx.doi.org/10.2466/pr0.1982.51.2.663
  26. J. I. Kim, "An Effect of Aquatic Exercise Program with Self-help Group Activities and Strategies for Promoting Self-efficacy on Pain, Physiological Parameters and Quality of Life in Patients Having Rheumatoid Arthritis", Unpublished doctoral dissertation, Seoul National University, Seoul, 1994.
  27. T. W. Lee, "Determinants of health promotion behaviors", Unpublished master's thesis, Yonsei University, Seoul, 1989.
  28. Y. K. Kwak, "Emotional Labor, Emotional Intelligence, Health Promotion Behavior and Turnover Intention in Hospital Nurses", master's thesis, Chodang University, Jeollanam-do, 2014.
  29. E. J. Lee, S. W. Shin, "The Effect of Health Promotion Behavior on Fatigue and Depression among Shift Nurses", Journal of the Korea Academia-Industrial cooperation Society, Vol. 15, No. 4, pp. 2256-2264, 2014. DOI:http://dx.doi.org/10.5762/KAIS.2014.15.4.2256ISSN
  30. J. S. Kim, S. Y. Jeong, S. H. Kim, J. O. Kim, "Predictors of Emotional Labor and Job Stress on Burnout of Nurses in Long-term Care Hospitals", Journal of Korean Gerontological Nursing, Vol. 16, No. 2, pp. 130-140, 2014. https://doi.org/10.17079/jkgn.2014.16.2.130
  31. S. R.. Han, "The Effects of Working Type, Sleep Quality on Depression, Anxiety, Stress in Taxi drivers", Master's thesis, Namwon, Seonam University, 2016.
  32. S. Y. Hwang, "A Study on the Health Promotion Life Profile and Related Factors in Nurses", Master's thesis, Hallym university, 2003.
  33. Y. J. Jung, B. N. Doo, "A study of Job Stress, Self-efficacy and Health Promoting Behaviors for Practical Nurses", Korean Academy of Psychiatric and Mental Health Nursing, Vol. 11, No. 3, pp. 398-405, 2002.