Journal of Korean Library and Information Science Society (한국도서관정보학회지)

Korean Library and Information Science Society (한국도서관정보학회)
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Developing and Applying the Evaluation Measures for Web based Information Services of Research Records Archives - Focused on NTIS -

연구기록의 웹 기반 정보서비스 평가 지표 개발 및 적용 - NTIS 사례를 중심으로 -

  • 남연화 (전북대학교 일반대학원 기록관리학과) ;
  • 강주연 (전북대학교 일반대학원 기록관리학과) ;
  • 오효정 (전북대학교 기록관리학과, 문화융복합 아카이빙연구소)
  • Received : 2017.05.20
  • Accepted : 2017.06.14
  • Published : 2017.06.30
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Abstract

With development of web, web-archival information services using research records are diversified because values of the records increase in terms of preservation, use and share. Thus, it is necessary to understand and discuss current situation and improvement in future of web-archival information service. This study develops evaluation measures for web-archival information service based on DigiQUAL and NDSLQual, reflecting characteristics of research records. To confirm the validity of the proposed measures, questionnaires were built based on the indicators and distributed to real users of NTIS, which is a case of web-archival information services using research records. Finally, this study analyzes problems of web-archival information services using research records and recommend improvement methods.

웹의 발전과 함께 연구기록의 보존 가치와 잠재적 활용 가치가 부각되기 시작하면서 웹을 활용한 연구기록의 정보서비스가 다양해지고 있다. 이에 따라 현재 제공되고 있는 연구기록의 웹 기반 정보서비스에 대한 평가를 통해 현재 상황을 점검해보고 향후 발전 방향에 대한 논의가 필요하다. 이에 본 연구에서는 연구기록의 특성을 반영한 웹 기반 정보서비스 평가 지표를 개발하고 이를 적용해 봄으로써 그 타당성을 검증하고자 하였다. 이를 위해 DigiQUAL과 NDSLQual을 분석하여 기록정보서비스 유형별 평가 요소를 도출하고 연구기록을 활용한 정보서비스의 특징이 반영된 평가 지표를 개발하였다. 개발한 평가 지표의 효용성을 검증하기 위해 NTIS를 사례로 들어 적용, 그 결과를 분석함으로써 NTIS에서 제공하는 연구기록의 정보서비스에 대한 문제점을 찾고 이를 위한 개선방안에 대해 제시하였다.

Keywords

References

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