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유아교사의 감정노동과 직무소진에 있어 목표중심 자기조절의 완충역할에 대한 융합연구

Convergence Study on the Relationship between Emotional Labor and Burnout in Early Childhood Teachers : The Buffering Effect of Goal-Focused Self-Regulation

  • 정명선 (중부대학교 교육대학원 상담심리교육전공)
  • Chung, Myung-Sun (Department of Counseling Psychology Education, Joongbu University)
  • 투고 : 2017.03.29
  • 심사 : 2017.06.20
  • 발행 : 2017.06.28

초록

본 연구는 감정노동, 직무소진, 목표중심 자기조절 간의 관계에 초점을 둔 대상별 복지 융합연구의 일환으로, 유아교사의 감정노동이 직무소진에 미치는 영향과 이러한 영향이 목표중심 자기조절에 의해 완충되는지의 여부를 규명하고자 하였다. 이를 위해 보육교사 231명을 대상으로 감정노동, 직무소진, 목표중심 자기조절에 관한 설문 조사를 실시하였으며, 자료분석을 위해서는 SPSS(PASW) 18.0과 SPSS용 PROCESS Macro를 사용하여 동시입력방식의 조절회귀분석이 이루어졌다. 연구결과, 첫째, 감정노동 수준이 증가할수록 유아교사의 직무소진도 증가하는 것으로 나타났다. 둘째, 목표중심 자기조절의 경우 감정노동이 직무소진에 미치는 부정적 영향을 완충함으로써 보호기능을 발휘하였다. 이에 본 연구는 유아교사 정신건강 관리의 중요성과 자기조절과 같은 내적자원 개발지원의 필요성을 제안한다.

As part of the target-specific convergence study of welfare focusing on the relationships between emotional labor, burnout, and goal-focused self-regulation, this study was designed to examine whether goal-focused self-regulation of the early childhood teachers buffers in the relation between emotional labor and burnout. A total of 231 childcare teachers participated in this study and by responding to a questionnaire including measures of emotional labor, burnout, and goal-focused self-regulation. Moderated multiple regression through simultaneously entry was performed for analysis using SPSS (PASW) 18.0 and PROCESS Macro for SPSS. First, the results indicated that the level of emotional labor increase, burnout of the early childhood teachers also increase. Second, goal-focused self-regulation was found to have a protective function in terms of buffering the negative effect of emotional labor on burnout. Based on the results, this study suggests the importance of mental healthcare and the need for internal resources development such as self-regulation.

키워드

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